Noah Winfrey
Marysville
Summary
Dynamic hospitality professional with extensive experience in serving and bartending, excelling in high-volume environments, and wine service. Proven ability to provide genuine connections while delivering exceptional guest service. Skilled and dedicated to ensure guest satisfaction and loyalty in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Server/Bartender
Fisherman Jack's
09.2023 - Current
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Performed opening and closing duties habitually such as setting up the dining area, restocking supplies.
- Explained menu items, describing ingredients and cooking methods upon request.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Brought wine selections to tables with appropriate glasses and poured for customers.
Server/Bartender
Blackfish at Tulalip Resort Casino
03.2020 - 08.2023
- Gained fine dining experience, with knowledge of seafood and steak entrées, and an extensive wine selection.
- I obtained proper knowledge of wine service, plate settings, and cooking methods to achieve guest satisfaction.
- Performed opening and closing duties, including restocking supplies.
- Created and served craft cocktails while simultaneously providing hospitable service.
- Recommended food and drinks to guests based on preferences, pairings, and special promotions.
- Effectively multitasked within a fast-paced environment.
- Monitored guest's alcohol consumption levels to prevent over-intoxication and/or underage drinking.
Server/Bartender
Olive Garden
08.2016 - 03.2020
- My first few years, I started as a server and was eventually trained as a bartender, alternating between both until the end of my employment.
- I was able to thoroughly understand the food and beverage menus to accommodate every guest's needs.
- I opened and closed the restaurant on a consistent basis.
- I excelled at multitasking by concurrently taking orders, making cocktails, and servicing areas that needed attention.
- I kept myself informed about daily specials, new menu items, and promotions.
- Prioritized tasks and communicated efficiently with kitchen staff, hosts, and co-workers to ensure guest satisfaction in a high-volume environment.
- I was also given the responsibility of training new employees to perform their duties.
- Delivered outstanding service to large number of daily patrons.
Customer Service Representative
The Pottery Nook Art Studio
02.2013 - 06.2016
- Improved product knowledge on a continuous basis to provide optimal service and achieve sales quotas.
- Promoted high customer satisfaction by resolving problems with knowledgeable, friendly service.
- Maintained a high level of professionalism when dealing with difficult customers.
- Maintained customer loyalty by delivering fast, friendly, and knowledgeable service for routine questions and service complaints.
- My other job responsibilities consisted of cashiering, taking daily inventory, janitorial work, some accounting, answering phones, scheduling, making deliveries, running errands, and opening and closing the store.
Education
High School Diploma -
Stanwood High School
06-2017
Associate of Arts -
Everett Community College
Everett, WA06-2017
Some College (No Degree) - Business
Western Washington University
Bellingham, WASkills
- High-volume service
- Hospitality
- Food pairings
- Expert wine service
- Consistency
- Customer service
- Time management
- Effective communication
- Mixology
- Opening and closing duties
- Multitasking
- Adaptability
- Strong work ethic
Timeline
Server/Bartender
Fisherman Jack's
09.2023 - Current
Server/Bartender
Blackfish at Tulalip Resort Casino
03.2020 - 08.2023
Server/Bartender
Olive Garden
08.2016 - 03.2020
Customer Service Representative
The Pottery Nook Art Studio
02.2013 - 06.2016
Associate of Arts -
Everett Community College
High School Diploma -
Stanwood High School
Some College (No Degree) - Business
Western Washington University
Similar Profiles
Cale TilleyCale Tilley
Seafood Processor at Alaskan FishermanSeafood Processor at Alaskan Fisherman
Alex OsbornAlex Osborn
Front of house waiter at The Jolly FishermanFront of house waiter at The Jolly Fisherman
Brandy KimballBrandy Kimball
Head Bartender/ Management Intern at Friendly FishermanHead Bartender/ Management Intern at Friendly Fisherman
Camlynne DavisCamlynne Davis
Server at Razzals Bar and GrillServer at Razzals Bar and Grill
Shuaib SyedShuaib Syed
Outbound Flow - Process Assistant at AmazonOutbound Flow - Process Assistant at Amazon