Noah Zachary Dominguez
Las Vegas
Summary
Highly talented, hardworking, reliable and motivated employee. Vastly skilled in addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction with the ability to resolve complex issues and win customer loyalty. Tested skills in prioritizing and finishing multiple tasks in time and in a highly organized manner. Provide excellent customer service to various individuals.
Overview
4
4
years of professional experience
Work History
Receptionist/Administrator
Camp Henry Education Center
06.2021 - 05.2022
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Acted as first point of contact and set appointments for prospective clients.
- Assisted with day-to-day office tasks, such as filing, sorting mail, and making deliveries
- Able to handle multiple tasks simultaneously
- Answered and directed incoming calls
- Ability to work independently
- Maintained cleanliness throughout work area
- Ensured work area was presentable to students, parents, and staff
- Schedule appointments and meetings and assist in prioritizing activities
- Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information
- Excellent communication skills, both written and verbal
- Ability to schedule appointments and meetings
- Demonstrate ability to work well in fast paced environment
- Monitored visitor access and maintained situational awareness to promote on-site security and safety.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed daily office preparations and maintenance of equipment
- Assisted military students and dependents with inquiries regarding general information and refers questions to the appropriate person when needed
Store/Grocery Bagger, Stocker
Defense Commissary Agency
10.2018 - 05.2021
- Pleasantly greeted customers and provided prompt and courteous service.
- Answer customer questions and concerns in a professional and courteous manner
- Bagged merchandise per the company's bagging standards
- Receive and process merchandise
- Assist customers with questions and concerns regarding out of stock items and locations for items within the store
- Proven ability to work well under pressure and meet deadlines in fast-paced environment
- Restock shelves
- Arranged goods in an attractive and eye-catching manner to boost sales
- Maintained smooth check out process by frequently replenishing bag
- Cheerfully served customers while carefully bagging their groceries and assisting them with unloading at their vehicle, when desired
- Managed high volume traffic and pressure by communicating with fellow team members
- Collect and return all hand basket and shopping carts to proper place for new customer use
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Completed other duties as assigned, such as returning unwanted merchandise, retrieving special products at customer's request
- Provide excellent customer service and build rapport with patrons to ensure satisfactory shopping experience
- Kept work area safe, clean and organized
- Answer customers' questions about merchandise and advise customers on merchandise selection
- Identified customers' needs and directed them to an appropriate product
- Interacted with hundreds of customers daily with professionalism and enthusiasm
- Worked quickly, efficiently, and in a professional manner matters at all time
- Return grocery items left at checkout counters to their rightful places
- Excellent physical stamina and the ability to multi-task
- Secure customer's groceries in safe manner to prevent damage in travel
- Sought management assistance for serious customer concerns
Education
High School Diploma -
Desert Oasis High School
Las Vegas, NV05.2018
Skills
- Communication
- Customer Service
- Problem Solving
- Multitasking
- Microsoft Office
- Timely Processing
- Call Handling
- Attention to detail
- Sales
Timeline
Receptionist/Administrator
Camp Henry Education Center
06.2021 - 05.2022
Store/Grocery Bagger, Stocker
Defense Commissary Agency
10.2018 - 05.2021
High School Diploma -
Desert Oasis High School
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