Noailles Rodriguez
Dorchester,MA
Summary
Dedicated and detail-oriented healthcare professional with over 8 years of experience in clinical trial management, patient admissions, and healthcare services. Proficient in Good Clinical Practice (GCP) and International Council for Harmonisation (ICH) guidelines, with a proven track record of enhancing operational efficiency and regulatory compliance. Adept at data collection, management, and patient interaction, ensuring high standards of accuracy and confidentiality. Bilingual in English and Spanish, with strong analytical and problem-solving skills, ready to contribute to advancing public health initiatives.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Clinical Trial Associate
Vertex
Boston, MA
02.2023 - Current
- Developed and maintained trial master files in accordance with GCP and ICH guidelines.
- Prepared reports summarizing study progress from inception through closure.
- Maintained tracking systems for investigator payments, regulatory documents, and other study related materials.
- Participated in feasibility assessments for new studies.
- Ensured compliance with FDA regulations and ICH and GCP guidelines for all clinical trials.
Admissions Counselor
Brigham's & Women's Hospital
Boston, MA
10.2016 - 11.2022
- Verified patient eligibility and prior authorization requirements with patient's health benefits
- Obtained appropriate pre-authorization approvals and confirmed all insurance payor requirements were met prior to patient visits
- Facilitated communication between patients, physicians, and other healthcare professionals.
- Maintained accurate records of patient information in accordance with HIPAA regulations.
Customer Service Rep
MassHealth
Boston, MA
05.2014 - 10.2016
- Assisted customers with the Masshealth application process and eligibility verifications
- Enrolled active Masshealth members into managed care organizations and verified covered services
- Outreached clinical and pharmacy providers to escalate any member health service access issues
- Assisted Masshealth providers with claims reimbursement questions or issues
Education
Master of Science - Public Health
Simmons College
Boston, MA08-2025
Bachelor of Science - Healthcare Management
Northeastern University
Boston, MA06-2021
Skills
- Analytical Thinking
- Problem-solving aptitude
- Research experience
- Good clinical practice
- Data Collection and Management
- Efficiency Improvement
- Interpersonal Communication
- Teamwork and Collaboration
Languages
Spanish
Full Professional
Certification
- Association of Clinical Research Professionals
Timeline
Clinical Trial Associate
Vertex
02.2023 - Current
Admissions Counselor
Brigham's & Women's Hospital
10.2016 - 11.2022
Customer Service Rep
MassHealth
05.2014 - 10.2016
Master of Science - Public Health
Simmons College
Bachelor of Science - Healthcare Management
Northeastern University
- Association of Clinical Research Professionals
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