Summary
Overview
Work History
Education
Skills
Timeline
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Noa Jay Mantanona

Aurora,CO

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

4
4
years of professional experience

Work History

Bartender

Crown Plaza Resort
02.2024 - 08.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.

Bartender

Dusit Beach Resort
04.2022 - 01.2024


  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Sales Associate

Goodys Sporting Goods
02.2020 - 02.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.

Education

High School Diploma -

ST Paul Christian School
Guam
05.2019

Skills

  • Strong multitasking
  • Customer Service
  • Highly reliable
  • Team player attitude
  • Patience and Tolerance
  • Complex Problem-Solving
  • Handling Difficult Customers
  • Hospitality service expertise
  • Food Service
  • Food Running
  • Changing beer kegs
  • Honest and Dependable

Timeline

Bartender

Crown Plaza Resort
02.2024 - 08.2024

Bartender

Dusit Beach Resort
04.2022 - 01.2024

Sales Associate

Goodys Sporting Goods
02.2020 - 02.2022

High School Diploma -

ST Paul Christian School
Noa Jay Mantanona