Noalani Ha'o
Kennewick,WA
Summary
Professional with strong background in logistics, fully prepared for role in warehousing and distribution. Proven ability to efficiently manage inventory, accurately fulfill orders, and maintain safe, organized work environment. Excellent at collaborating with team members and adapting to changing demands. Skilled in operating forklifts, managing stock, and using warehouse management systems. Reliable and results-driven, ensuring high standards of performance and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Outbound Order Picker
AutoZone
02.2024 - Current
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Built pallets and positioned orders on loading dock to safely pile and ship goods.
- Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
- Maintained a clean, safe work environment by complying with established safety procedures and guidelines.
- Expedited urgent orders through prioritized picking strategies while maintaining accuracy standards.
- Demonstrated versatility within the warehouse workforce by cross-training in multiple roles beyond order picking responsibilities.
CSR/Delivery Drivee
US Linen & Uniform
10.2022 - 06.2023
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Responded to customer requests for products, services, and company information.
- Developed strong relationships with clients by understanding their needs and preferences, fostering long-term loyalty.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
- Delivered outstanding problem-solving skills in addressing recurring issues that resulted in improved operational efficiency.
- Handled complex billing issues, ensuring accurate invoicing and prompt resolution of discrepancies.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Delivered prompt service to prioritize customer needs.
- Maintained up-to-date knowledge of product and service changes.
Outbound Order Picker
AutoZone
10.2020 - 08.2021
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Exceeded company expectations for order fulfillment speed and accuracy, consistently meeting or surpassing performance metrics.
- Built pallets and positioned orders on loading dock to safely pile and ship goods.
- Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
- Maintained a clean, safe work environment by complying with established safety procedures and guidelines.
- Expedited urgent orders through prioritized picking strategies while maintaining accuracy standards.
- Demonstrated versatility within the warehouse workforce by cross-training in multiple roles beyond order picking responsibilities.
Assistant Rural Carrier
USPS
12.2019 - 06.2020
- Contributed positively to workplace culture through proactive communication and collaboration with colleagues.
- Kept informed of changes in postal regulations and procedures, maintaining a high level of expertise in job duties.
- Managed time effectively while navigating challenging rural terrain, ensuring timely deliveries.
- Exceeded expectations by consistently completing assigned routes ahead of schedule without compromising quality.
U-box Delivery Driver/Storage Supervisor
U-HAUL MOVING AND STORAGE OF Gardena
03.2016 - 10.2019
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Highschool Diploma -
Waipahu High School
Waipahu, HI10.2004
Skills
- Forklift
- Dependability
- Team Player
- Problem Solving
- Order fulfillment
- RF scanning
- Shipping preparation
- Customer service
- Attention to detail
- Safety compliance
- Cross-training
Timeline
Outbound Order Picker
AutoZone
02.2024 - Current
CSR/Delivery Drivee
US Linen & Uniform
10.2022 - 06.2023
Outbound Order Picker
AutoZone
10.2020 - 08.2021
Assistant Rural Carrier
USPS
12.2019 - 06.2020
U-box Delivery Driver/Storage Supervisor
U-HAUL MOVING AND STORAGE OF Gardena
03.2016 - 10.2019
Highschool Diploma -
Waipahu High School
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