NOAMI HUERTA
SAN ANTONIO,TX
Summary
Experienced administrative team member with comprehensive knowledge of medical standards, compliance requirements, and operational procedures. Skilled in problem-solving with a friendly and caring approach, and excellent communication skills. Proficient in inventory management, customer service, and inner-office operations.
Overview
16
16
years of professional experience
Work History
Elderly Caregiver
Self Employed
01.2024 - Current
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
- Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
- Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted disabled clients to support independence and well-being.
- Supported seniors during nighttime hours by providing assistance and comfort, ensuring a restful night''s sleep.
- Prepared nutritious meals tailored to individual dietary requirements for elderly clients while considering their preferences.
- Managed medication administration for clients, ensuring proper dosages and adherence to prescribed schedules.
- Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.
- Conducted regular home safety checks to identify potential hazards ensuring a secure environment for the elderly.
- Maintained client confidentiality and adhered to HIPAA regulations while documenting and sharing pertinent information with authorized parties.
- Maintained clean and safe living environments, significantly reducing risk of falls and infections.
- Provided emotional support, significantly improving residents' mental health and overall happiness.
Precertification Specialist
South Tx Oncology and Hematology
01.2022 - 10.2023
- Tracked and expedited pending precertifications to avoid delays.
- Created reports, invoices, and letters using word processing tools.
- Employed electronic medical record systems to streamline data input.
- Outlined rationale for disapprovals and provided guidance on next actions.
- Managed intake of new claims and performed routine follow-ups.
- Checked benefit parameters prior to processing precertification submissions.
- Evaluated patient records to assess service necessity.
- Maintained strict confidentiality of patient information per HIPAA guidelines.
- Provided compassionate patient communication, ensuring privacy of medical details.
- Answered provider inquiries about preauthorization requirements and processes.
- Contacted client references and employers to determine legitimacy of applicant information.
- Coordinated with internal teams to gather information.
- Coordinated necessary hospital admissions.
- Addressed discrepancies found during precertification process.
- Investigated existing payer policies for designated services or diagnoses.
- Ensured timely submission of precertification requests for payer review.
- Assessed reasons for claim rejections linked to missing authorizations.
- Sent correspondence including medical documents using multiple transmission methods.
- Executed appeal processes upon rejection of claims due to insufficient authorization.
- Processed necessary claim paperwork efficiently.
- Attended training sessions held by insurers regarding changes in policies.
- Earned recognition from leadership for superior customer support.
- Followed both oral and written instructions flawlessly.
Elderly Caregiver
Self Employed
06.2014 - 04.2022
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Offered companionship and kindness to elderly patients.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
- Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
- Provided safe mobility support to help patients move around personal and public spaces.
- Increased client satisfaction by offering companionship and engaging in meaningful conversations throughout the day.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Supported seniors during nighttime hours by providing assistance and comfort, ensuring a restful night''s sleep.
- Prepared nutritious meals tailored to individual dietary requirements for elderly clients while considering their preferences.
- Managed medication administration for clients, ensuring proper dosages and adherence to prescribed schedules.
- Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Maintained clean and safe living environments, significantly reducing risk of falls and infections.
- Improved elderly residents' quality of life by providing compassionate daily care and companionship.
- Facilitated mobility, aiding residents in moving around to promote physical health.
- Trained new caregivers, sharing best practices and ensuring high-quality care across team.
Front Office Team Lead
Cardiovascular Institute of South
01.2021 - 01.2022
- Analyzed documentation to confirm alignment with healthcare policies.
- Completed various additional tasks as needed.
- Conducted thorough checks to confirm eligibility accuracy.
- Managed office communications effectively.
- Evaluated work performance against standards.
- Maintained general office organization and cleanliness.
- Implemented effective management strategies for employee performance.
- Provided insights for new hires, increasing their understanding of various initiatives.
- Enhanced customer satisfaction through innovative problem-solving.
Patient Service Representative
Dr. Jirka Medfirst Primary Care
04.2015 - 01.2021
- Managed multiple tasks simultaneously with organizational skills.
- Addressed complex work-related issues with strategic plans.
- Efficiently managed calls, emails, and correspondence on time.
- Handled photocopying and faxing tasks efficiently.
- Coordinated appointments with robust calendar software.
- Offered expert mentorship when necessary.
- Guided new hires on company policies.
- Ensured accuracy in all cash handling processes.
- Ensured efficient management of incoming and outgoing calls.
- Maintained patient information within digital systems.
- Clarified required actions for different types of medical visits.
- Continuously monitored patient account information for discrepancies.
- Directed incoming patients to the correct sections.
- Assisted with the completion of medical forms and records.
- Maintained confidentiality of sensitive medical records under HIPAA.
- Ensured accurate verification of patients' insurance and payment.
- Upheld an orderly and tidy welcome space.
Medical Office Specialist
Bocanegra Community Family Medicine
10.2008 - 08.2013
- Guided front office team with effective motivation and mentoring.
- Registered and scheduled patients promptly while maintaining accuracy.
- Checked patient information to ensure precision prior to scheduled visits.
- Adhered to standards set by HIPAA for handling sensitive patient data.
- Maintained proper billing by validating updates for patients, physicians and insurers.
- Provided assistance via phone for various patient healthcare questions.
- Processed payments accurately by ensuring correct insurance application.
- Collected and verified photo IDs and insurance cards.
- Ensured coverage accuracy before appointment scheduling.
- Facilitated patient understanding of insurance processes and clarified billing matters.
- Supervising large caseloads handled by medical staff.
- Managed high volume of incoming clinic calls for scheduling medical evaluations.
- Performing duties of insurance verification with computer software programs
- Managed paperwork for patient referrals and authorizations.
- Scheduled and confirmed patient appointments and consultations.
- Scheduled appointments for patients via phone and in person.
- Crafted precise clinical phone messages for doctors.
- Updated electronic health records with patient data.
Education
High School Diploma -
John Jay High School
San Antonio, Texas05.1998
Skills
- Telephone Etiquette
- Effective Communication Skills
- Recordkeeping and Data Input
- Appointment Scheduling
- Documentation and Reporting
- Data Entry
- Patient Scheduling
- Referral Verification
- Medical Terminology
- Insurance Verification
- Co-Payment Collection
- Problem-Solving
- Clinical Support
- Patient Referral
- Office Reception
- Staff Leadership
- Appointment Setting
- Payment Plan Options
- Organization and Time Management
- CPT Coding
- Calendar and Appointment Management
- Outpatient Procedures
- Medical Records Verification
- Time Management
- Cash Handling
- Medicaid Billing Procedures
- Adaptable and Flexible
- Collaboration and Teamwork
- Claim Forms
- Patient Eligibility Requirements
- HIPAA Compliance
- Customer Service
- Scheduling Tests and Procedures
- Patient Health Information Access
- Insurance Authorizations
Timeline
Elderly Caregiver
Self Employed
01.2024 - Current
Precertification Specialist
South Tx Oncology and Hematology
01.2022 - 10.2023
Front Office Team Lead
Cardiovascular Institute of South
01.2021 - 01.2022
Patient Service Representative
Dr. Jirka Medfirst Primary Care
04.2015 - 01.2021
Elderly Caregiver
Self Employed
06.2014 - 04.2022
Medical Office Specialist
Bocanegra Community Family Medicine
10.2008 - 08.2013
High School Diploma -
John Jay High School
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