Nobel Warren
The Bronx,NY
Summary
Resourceful and experienced worker offering expertise in customer service, office administration and medical practices. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Patient Transporter
Mount Sinai Hospital
11.2021 - Current
- Assists in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care.
- Transports patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Maintains cleanliness of transport equipment to minimize infection risk for patients and staff.
- Reduces patient anxiety during transport by maintaining open communication and answering questions.
- Maintains strong professional relationships with colleagues across various departments, promoting teamwork for efficient patient care delivery.
- Educated patients and families to provide information on hospital policies and procedures related to patient transport.
Administrative Secretary
Access Staffing - 1199SEIU
08.2019 - 10.2020
- Processed grievance cases for suspended and terminated facility members
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Conducted research on behalf of executive staff members as required to support informed decision-making processes within organization standards.
- Enhanced office efficiency by organizing and maintaining filing systems, managing correspondence, and scheduling appointments.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Administrative Assistant
Community Access
01.2019 - 05.2019
- Volunteered as office assistant that provided outreach services for individuals living with mental health conditions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Nutrition Assistant
New York Presbyterian Hospital
10.2016 - 01.2018
- Increased patient satisfaction through attentive service and timely delivery of meals.
- Provided support to individuals with special dietary need to meet unique nutritional requirements.
- Assisted with preparation and serving of food in line with established nutrition guidelines.
- Maintained food and sanitation standards to prevent food-borne illness and promote health.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
Education
Office Technology And Business Skills -
ICD - Institute For Career Development
New York, NY05.2019
Human Services -
ICD - Institute For Career Development
New York, NY08.2015
Skills
Customer Service
Patient transportation
Computer Literacy
Administrative Support
Microsoft Office
Data Entry
Clerical Support
Written Communication
Timeline
Patient Transporter
Mount Sinai Hospital
11.2021 - Current
Administrative Secretary
Access Staffing - 1199SEIU
08.2019 - 10.2020
Administrative Assistant
Community Access
01.2019 - 05.2019
Nutrition Assistant
New York Presbyterian Hospital
10.2016 - 01.2018
Office Technology And Business Skills -
ICD - Institute For Career Development
Human Services -
ICD - Institute For Career Development
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