Noble Alexander Porter
Medford,OR
Summary
Passionate about giving back to the community, I see the donation and Appliance training program as an excellent chance to share my computer skills with those in need. Proven ability to improve workplace communication and coordination, I excel at adapting to new software and programs. Strong written and verbal communication skills, combined with proficiency in electronics and electrical systems, make me a valuable asset for this endeavor.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Retail Trainee
Salvation Army Thrift Store
10.2024 - 02.2025
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing exceptional service and addressing inquiries promptly.
- Provided feedback on customer preferences, aiding management in making informed decisions about inventory selection.
Final Product Inspector/machine operator
Harry & David Holdings, LLC
06.1994 - 05.2020
- While at Harry and David Stores I wore many different hats during my employ both under Bear Creek Corporation and 1-800-Flowers as Harry and David Holdings, LLC
- From assembler to materials handler to advertising specialist, administrative assistant, orchard quality control inspector to Packaging House final product inspector, shipping clerk to freezer set-on and truck loader
- There was a 15 year leave from H&D from 1998 to 2013
CSR Manager / Shipping Coordinator
Tekprinting Services, Inc.
09.1998 - 07.2008
- Efficiently multitasked in a high-pressure environment, managing numerous incoming calls.
- Showcased empathy and active listening skills, boosting customer satisfaction.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Effectively handled continuous stream of client inquiries with minimal delay.
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
- Answered constant flow of customer calls with minimal wait times.
Education
Associate of Arts and Sciences - Electrical and Electronics Engineering
El Camino College
01.1983
College Prep Diploma - College Student Counseling and Personnel Services
Leuzinger High School
01.1980
Skills
- Microsoft Office
- Adobe Acrobat
- Quality Control
- Verification
- Optical Character Recognition (OCR)
- Business Process Efficiency
- Empathy Mapping
- Office Equipment Operation
- Technical Specs
- Data Functional
Certification
National Career Readiness Certificate - WorkSource Oregon, Gold
Honors And Awards
NCRC Skills Test Certification - Oregon's NCRC
National Career Readiness Certificate -
2024 WorkSource Oregon Level achieved: Gold 🪙
Timeline
Retail Trainee
Salvation Army Thrift Store
10.2024 - 02.2025
CSR Manager / Shipping Coordinator
Tekprinting Services, Inc.
09.1998 - 07.2008
Final Product Inspector/machine operator
Harry & David Holdings, LLC
06.1994 - 05.2020
Associate of Arts and Sciences - Electrical and Electronics Engineering
El Camino College
College Prep Diploma - College Student Counseling and Personnel Services
Leuzinger High School
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