Nicole Noble

• Processed and completed title bonds, and supported various bond types in a fast-paced office environment.

• Provided exceptional customer-facing support by addressing client inquiries, troubleshooting bond-related issues, and

resolving complex cases to enhance customer satisfaction.

• Trained on software, systems, and digital tools.
• Developed and implemented technology policies, procedures, and best practices.
• Coordinated technology needs and PestPac database conversions.
• Provided technical support and troubleshooting for staff and end users.

• Acted as a trusted advisor to the business owner/CEO.
• Coordinated across teams to improve communication, workflow, and accountability.
• Led meetings, tracked action items, and ensured follow-through on decisions.
• Handled sensitive information and served as a point of contact on behalf of leadership.

• Served as the primary point of contact for clients during transition and implementation phases.
• Led the end-to-end implementation of new client accounts, systems, and advisory services.
• Developed and refined workflows to improve accuracy, efficiency, and client experience.
• Oversaw technology integrations, including CRM, portfolio management, and reporting tools.

• Implemented and optimized BPM tools, reducing workflow inefficiencies and enhancing team productivity.
• Planned and executed internal and client-facing events, ensuring seamless logistics and professional delivery.
• Supported new client onboarding, ensuring smooth transitions and minimal disruption.
• Identified and resolved process gaps, mitigating risks and driving operational improvements.

• Established efficient workflow processes.
• Implemented modifications to improve the overall effectiveness of office personnel and activities.
• Demonstrated effective communication skills to create collaborative work environment.
• Oversaw all the office inventory activities, including ordering and requisitions, stocking, and shipment receiving.
• Initiated process improvements to increase efficiency. Created and executed forms for personnel and office use.
• Coordinated all schedules and timelines for events and ceremonies. Ensured compliance with established policies.

• Assisted SVP/Sales Manager for the local boutique bank. Organized closing process with attorneys & title companies.
• Coordinated and managed mortgage pipeline, proactively worked with customers to ensure smooth transactions.
• Managed all the external contacts for SVP and kept track of periodic communication needed for priority contacts.
• Interviewed various clients regarding loan needs and financial histories.
• Conveyed and analyzed information regarding the application processes.
• Quickly learned proprietary software and generated all the customized reports.

• Assisted SVP and supported Realtors in an upscale new home community. Created and managed marketing materials.
• Provided customized support as a Licensed Realtor and sold two homes while covering for the sales awards trip.
• Successfully supported and assisted the Senior Vice President and Realtors in an upscale new home community.
• Spearheaded in preparing, developing and maintaining all of the marketing material in supporting multiple builders.

• Trained all the end users for various telephone system installations, upgrades, and conversions.
• Provided onsite support for the First Day of Business. Conducted the Train the Trainer sessions and developed training materials.
• Ensured all technical installations were completed on time with zero rework required.
• Approached all assigned tasks with enthusiasm and pride and fulfills all of them within established expectations.
• Developed and utilized strong technical, teaching, and communication skills to quickly educate all new employees.