Noble Robison
Gulfport,MS
Summary
Motivated, dependable professional with 5 years of experience specializing in customer service and retail operations. Consistently provides excellent customer experience by smoothly resolving customer requests, needs and problems. Solution oriented team player with a proven track record of meeting task deadlines and achieving a $3 raise with promotion in a short time period. Eager to gain additional experience in the customer service industry while continuing to develop a full-time career.
Overview
4
4
years of professional experience
Work History
Retail Associate
Academy Sports Outdoors
08.2023 - Current
- Enhances customer satisfaction by providing personalized assistance and product recommendations.
- Increases sales revenue by offering current sale promotions and upselling related items.
- Manages inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Streamline store operations by organizing merchandise displays for optimal visibility and accessibility.
Retail Associate
Shoe Station
01.2022 - 08.2022
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Collaborated with team members to achieve daily task goals.
- Processed returns and exchanges efficiently, adhering to company guidelines while prioritizing customer satisfaction.
- Utilized point-of-sale system for efficient transaction processing as well as tracking customer purchase history when applicable.
Cashier
Chick-fil-a
10.2021 - 12.2021
- Collaborated with team members to maintain a clean, well-stocked store environment.
- Assisted customers with placing orders providing exceptional service, resulting in positive feedback from customers.
- Adapted quickly to new POS technology and operated cash register and mobile POS for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Receptionist
The Room Hair Studio
12.2019 - 12.2021
- Effectively managed phone calls, emails, and walk-in clients while updating current contact information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Coordinated and scheduled customer appointments reducing wait times and increasing client satisfaction.
Education
Received Diploma -
D'Iberville High School
D'Iberville, MSSkills
- Retail Presentation
- Social Media
- Verbal and Written Communication
- Cash Register Operation
- Retail Store Operations
- Engaging With Diverse Customers
- Customer Engagement
- Cash Handling Accuracy
- Computer literacy
- Inventory management
- Point of sale systems
- Interpersonal skills
- Team collaboration
- Organizational skills
Timeline
Retail Associate
Academy Sports Outdoors
08.2023 - Current
Retail Associate
Shoe Station
01.2022 - 08.2022
Cashier
Chick-fil-a
10.2021 - 12.2021
Receptionist
The Room Hair Studio
12.2019 - 12.2021
Received Diploma -
D'Iberville High School
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