Noble Swayne
Atlanta,GA
Summary
Results-driven claims professional with experience in bodily injury and workers’ compensation medical-only claims. Strong in investigations, medical treatment evaluation, reserve accuracy, and coordinated claim management. Known for timely communication, critical thinking, and managing complex caseloads in fast-paced environments. Prepared to advance into a Lost Time Claims Examiner role, delivering fair, accurate, and high-quality claim outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Claim Representative, Workers’ Compensation
Chubb
08.2025 - Current
- Manage medical-only workers’ compensation claims from first notice through closure, ensuring clear, consistent communication with insureds, claimants, and medical providers.
- Complete 3-point investigations within 24 hours, gathering statements, medical details, and employer input to support accurate and timely claim decisions.
- Establish and adjust reserves within authority levels, consulting with leadership on complex exposures to maintain accuracy and financial integrity.
- Partner with nurse case managers, SIU, legal, and internal teams to support medical management, compliance, and efficient claim progression.
- Maintain detailed documentation aligned with regulatory and corporate standards, supporting audit readiness and file transparency.
ATCS Trainee
FAA Academy
12.2024 - 04.2025
- Developed strong decision-making, situational awareness, and structured analysis skills in a high-pressure environment.
Injury Claims Adjuster
Progressive Insurance
04.2021 - 12.2024
- Investigated and evaluated 250+ bodily injury claims annually to determine liability, coverage, comparative negligence, and exposure.
- Reviewed hundreds of medical records, police reports, and repair estimates to establish accurate damages and negotiate fair, timely settlements.
- Collaborated with legal, subrogation, and total loss teams, contributing to a consistent reduction in claim cycle times and improved file resolution.
- Maintained 100% compliance with documentation standards and regulatory requirements, supporting audit readiness and transparent file handling.
Learning Ambassador
Amazon
11.2020 - 02.2021
- Trained new hires on safety, productivity standards, and process accuracy.
- Led onboarding efforts emphasizing efficiency and policy adherence.
Amazon Prime Shopper
Whole Foods Market
11.2018 - 11.2020
- Fulfilled and packed orders with accuracy and timeliness.
- Assisted with real-time issue resolution and new-hire training on mobile order systems.
Education
Bachelor of Business Administration - Finance
Georgia State University
Atlanta, GA05.2021
Skills
- Claims investigation & negotiation
- Coverage & liability assessment
- Reserve management & accuracy
- Medical documentation review
- Customer service & communication
- Problem-solving & critical thinking
- Time management & organization
- Microsoft Office Suite
- Leadership & training
- Learning agility
Certification
Non-Resident Designated Home State All Lines Adjuster License (7020) — Issued 09/13/2025
Timeline
Claim Representative, Workers’ Compensation
Chubb
08.2025 - Current
ATCS Trainee
FAA Academy
12.2024 - 04.2025
Injury Claims Adjuster
Progressive Insurance
04.2021 - 12.2024
Learning Ambassador
Amazon
11.2020 - 02.2021
Amazon Prime Shopper
Whole Foods Market
11.2018 - 11.2020
Bachelor of Business Administration - Finance
Georgia State University