Noble (Jordynn) Straub
Alexandria,KY
Summary
Experienced associate with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals. Dedicated to seeking out opportunities for personal and clientele targeted growth and development.
Overview
6
6
years of professional experience
Work History
Babysitter
Freelance
Northern Kentucky
09.2019 - 12.2023
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Implemented consistent routines for daily tasks to create stability within the home environment for the children in my care.
- Adapted to diverse family structures, cultural backgrounds, and parenting styles to ensure a nurturing environment for all children under care.
- Encouraged positive behavior and manners through example and gentle guidance.
- Maintained a clean and safe environment for children including proper food preparation and hygiene.
Pet Care Associate/Customer Sales Representative
Pet Supplies Plus
Cold Spring, KY / Cedar Falls, IA
01.2022 - 05.2023
- Maintained a clean and sanitary environment for animals and customers.
- Provided exceptional customer service through clear communication, timely responses to inquiries, and professional demeanor at all times.
- Monitored and improved pet health and wellbeing by administering medication, conducting routine checkups, and addressing any special needs.
- Elevated customer satisfaction through delivery of personalized pet care services aligned with specific needs
- Managed inventory of supplies and ensured availability of necessary items at all times.
- Supported the training of new hires, sharing knowledge and expertise on best practices in industry standards.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Completed store opening and closing procedures and balanced tills.
Retail Associate
UNI Bookstore
Cedar Falls, IA
09.2021 - 12.2021
- Stocked and labeled merchandise, according to size or color.
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Managed efficient cash register operations.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
- Assisted in setting up promotional displays to attract customer attention and boost sales.
Counter Server
Dixie Chili Inc.
Newport, KY
05.2018 - 03.2020
- Managed multiple tasks in high-volume environment.
- Greeted customers entering store and responded promptly to customer needs.
- Contributed to a positive work atmosphere by supporting teammates during high-volume periods.
- Processed cash, debit and credit card payments.
- Maintained food safety standards by adhering to proper food handling practices during preparation and serving processes.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Maintained a clean and sanitary environment to ensure work efficiency, product quality and customer satisfaction.
Education
Bachelor of Arts - Criminology, Psychology
University of Northern Iowa
Cedar Falls, IAHigh School Diploma -
Newport High School
Newport, KY05-2021
Skills
- Customer service engagement and assistance
- Money handling and cash register management, POS system operations
- Ability to work independently and self-manage or thrive as part of a team
- Sharp attetion to detail
- Professional and compassionate demeanor for conflict resolution
- Ability to work well under pressure and adapt to changes or problems in a timely manner
- Strong critical thinking and problem-solving skills
- Experience with care and development of young children and animals
- Maintaining a clean and organized environment
Timeline
Pet Care Associate/Customer Sales Representative
Pet Supplies Plus
01.2022 - 05.2023
Retail Associate
UNI Bookstore
09.2021 - 12.2021
Babysitter
Freelance
09.2019 - 12.2023
Counter Server
Dixie Chili Inc.
05.2018 - 03.2020
Bachelor of Arts - Criminology, Psychology
University of Northern Iowa
High School Diploma -
Newport High School