LUCY CASEY
12018 GREENWOOD ESTATES ST. HOUSTON,TX
Summary
Experienced Clinical Assistant with a decade of specialized knowledge in patient care and healthcare documentation. Proficient in vital signs monitoring, wound care, and clinical procedures. Emphasizes supportive and empathetic care for diverse patient populations. Dedicated to creating a nurturing environment for children and enhancing the well-being of the school community through healthcare expertise.
Overview
15
15
years of professional experience
1
1
Certification
Work History
CLINIC ASSISTANT
Klein ISD
11.2019 - 05.2023
- Managed approximately 30 incoming calls, emails and faxes per day from patients.
- Supported nurse, improved student care, managed records, enhanced clinic efficiency.
- Maintained accurate health reports, ensured compliance, facilitated timely care.
- Monitored student health, updated nurse, informed care decisions, enhanced well-being.
- Engaged with students, fostered supportive environment, promoted health awareness.
PATIENT CARE ASSISTANT
CPNS Staffing
02.2014 - 11.2019
- Provided high-quality care to diverse patient groups, enhancing recovery and comfort.
- Monitored vital signs and documented patient data, ensuring accurate health assessments.
- Assisted with daily living activities, improving patient well-being and independence.
- Performed wound care and colostomy management, supporting patient recovery processes.
- Collaborated with healthcare teams to deliver comprehensive patient care.
- Supported needs of 30 residents under long-term care.
CERTIFIED NURSE ASSISTANT
The Grace Care Center of Katy
07.2013 - 02.2014
- Provided high-quality care to surgical and rehabilitation patients, enhancing recovery outcomes.
- Monitored vital signs, ensuring timely interventions and improved patient safety.
- Assisted with daily living activities, fostering patient independence and comfort.
- Managed wound care, contributing to faster healing and reduced infection rates.
- Documented patient intake/output, supporting accurate medical records and care decisions.
- Supported needs of 20+ residents under long-term care.
CUSTOMER SERVICE AGENT
ACS
06.2011 - 07.2013
- Managed approximately 40 incoming calls from customers per day.
- Handled billing and activations, resolving customer issues efficiently.
- Improved customer satisfaction through effective problem-solving.
- Utilized strong communication skills to manage high call volumes.
- Reduced call resolution time, enhancing service efficiency.
- Collaborated with team to streamline processes, boosting productivity.
PATIENT CARE ASSISTANT
St. Anthony’s Hospital
06.2010 - 06.2012
- Delivered acute care, improving patient outcomes and ensuring record accuracy.
- Cultivated patient trust, enhancing comfort and daily support.
- Collaborated on care plans, boosting recovery and satisfaction rates.
- Supported needs of 40+ residents under short-term care.
ASSISTANT TEACHER
Primrose School
08.2008 - 05.2010
- Supported instructional activities, enhancing student engagement and learning outcomes.
- Managed 4 daily routines, ensuring smooth transitions and effective time management.
- Facilitated safe play environments, promoting social skills and cooperation.
- Assisted in meal and recess supervision, ensuring child safety and well-being.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
Education
LPN PROGRAM -
The College of Healthcare Professions
Houston, Tx05.2015
NURSE'S AIDE PROGRAM - undefined
Wharton County Junior College
Wharton, Tx05.2007
HIGH SCHOOL DIPLOMA - undefined
Bay City High School
Bay City, Tx05.2005
Skills
- School Nurse Assistant
- Patient Care
- Vital Signs
- Wound Care
- Medical Terminology
- HIPAA
- Customer Service
- Healthcare Documentation
- Office Management
- Clinical Procedures
- Communication skills
- Vital signs monitoring
- HIPAA regulations
- Team collaboration
Certification
- Nurse Assistant Certificate
- Perfect Attendance
- Test score of 100%
- American Heart Association (AHA) Basic Life Support (BLS) Certificate
- Number one in sales in region division first year
Timeline
CLINIC ASSISTANT
Klein ISD
11.2019 - 05.2023
PATIENT CARE ASSISTANT
CPNS Staffing
02.2014 - 11.2019
CERTIFIED NURSE ASSISTANT
The Grace Care Center of Katy
07.2013 - 02.2014
CUSTOMER SERVICE AGENT
ACS
06.2011 - 07.2013
PATIENT CARE ASSISTANT
St. Anthony’s Hospital
06.2010 - 06.2012
ASSISTANT TEACHER
Primrose School
08.2008 - 05.2010
NURSE'S AIDE PROGRAM - undefined
Wharton County Junior College
HIGH SCHOOL DIPLOMA - undefined
Bay City High School
LPN PROGRAM -
The College of Healthcare Professions
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