Robin Hanna

• Assisted in daily living activities, enhancing comfort and dignity for elderly parent with Parkinson's and dementia.
• Monitored health changes, effectively communicating updates to healthcare providers and family members.
• Implemented structured routines to promote stability and familiarity in daily care practices.
• Provided companionship, reducing feelings of isolation through engaging conversations and activities.

Managed and coordinated in-home services for mature clients, ensuring their needs

were met and comfort was prioritized.

Organized weekly schedules for care workers and arranged transportation for clients,

improving efficiency and client satisfaction.

Handled the budget and expenses of government home care package funds, ensuring

optimal use of resources.

Performed reception duties as needed, demonstrating flexibility and commitment to the

role.

Provided extensive customer service and managed front office reception, ensuring

smooth operations and client satisfaction.

Coordinated client appointments and staff meetings, improving overall time

management and productivity.

Performed data entry, banking, and daily mail run tasks, contributing to the efficient

functioning of the office.

Handled sales of hearing aids and assisted listening devices, driving revenue and

customer satisfaction.

Managed front desk operations, including greeting visitors and scheduling appointments

and meetings for staff, ensuring smooth daily operations.

Handled the sales process of hearing aids and assistive listening devices, contributing to the company's revenue.

Efficiently managed staff diaries for marketing campaigns and screening events,

ensuring timely execution of tasks.

Coordinated hearing screening events in the local community, enhancing the company's

outreach and service delivery.