Overview
Work History
Education
Skills
Timeline
Generic

Noe Chavez Aguilar

San Diego,CA

Overview

8
8
years of professional experience

Work History

Quality Review Specialist, Lead

Tandem Diabetes Care Inc.
04.2024 - Current
  • Maintained comprehensive database for enrollment data, claim submission and payment information.
  • Processed claims according to established quality and production standards and made corrections and adjustments to solve problems.
  • Checked documentation for appropriate coding, catching errors and making revisions.
  • Accurately processed large volume of medical claims every shift.
  • Used contract notes and processing manual to correctly apply group-specific classifications to claims.
  • Stayed current on HIPAA regulations, benefits claims processing, medical terminology and other procedures.
  • Evaluated pending claims to identify and resolve problems blocking auto-adjudication.
  • Reviewed claims for accuracy before submitting for billing.
  • Participated in new hire training and development tasks.

Technical Support Specialist

Tandem Diabetes Care Inc.
03.2019 - 04.2020
  • Able to troubleshoot a high-tech insulin pump for insulin delivery and continuous glucose monitoring integration.
  • Responsible for all documentation of issues and allegations being reported by a customer.
  • Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes.
  • Received inbound phone calls from customers to provide first-level support and remotely troubleshoot issues with service, equipment or customer accounts.

Barback

Botaia Winery
08.2018 - 10.2018
  • Updated company databases with inventory requests
  • Kept winery clean to meet company standards
  • Lift and move items (20-30 pounds) to help servers with future duties
  • Responsible for wine inventory at the end of every shift
  • Bust and prepare tables for future guests.

Barista

Perks Coffee House
03.2018 - 03.2019
  • Made enjoyable coffee and food; also prepped food for future orders.
  • Handle frontline registers and took orders over the phone for future orders.
  • Kept café clean to meet company standards.
  • Complete inbound calls for orders and updating inventory items with the manager.

Shift Leader

Witch Creek Winery
12.2016 - 06.2018
  • Increased membership sales by explaining in full detail what our membership includes
  • Coordinated events/parties for wine club members
  • Responsible for food and wine inventory
  • Handled frontline register and answered phone calls to assist any guests with questions or concerns
  • Kept winery clean to meet company standards.

Education

Bachelor of Science in Kinesiology - Health Science

California State University San Marcos
San Marcos, California
06.2018

Skills

  • Quality Assurance
  • Root Cause Analysis
  • Customer Relations
  • Experience in leadership
  • Process Improvement

Timeline

Quality Review Specialist, Lead

Tandem Diabetes Care Inc.
04.2024 - Current

Technical Support Specialist

Tandem Diabetes Care Inc.
03.2019 - 04.2020

Barback

Botaia Winery
08.2018 - 10.2018

Barista

Perks Coffee House
03.2018 - 03.2019

Shift Leader

Witch Creek Winery
12.2016 - 06.2018

Bachelor of Science in Kinesiology - Health Science

California State University San Marcos

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Noe Chavez Aguilar