Noe Diawaku
Roanoke
Summary
Motivated and adaptable professional skilled in customer service, financial analysis, and scheduling coordination. Track record of training new associates and maintaining positive relationships, ready to contribute to team goals and enhance customer satisfaction.
Overview
8
8
years of professional experience
Work History
Apparel Associate
Cabela's
Buda
10.2024 - Current
- Maintained visual merchandising standards to enhance product displays and organization.
- Assisted customers with product selection and inquiries on apparel items.
- Collaborated with team members to achieve sales goals and customer satisfaction.
- Trained new associates on store policies, procedures, and customer service techniques.
- Demonstrated strong product knowledge when responding to customer inquiries or complaints about products or services.
- Worked with management to quickly replenish low or out-of-stock items.
- Greeted customers promptly to engage and assist with apparel needs.
Intern
Northwestern Mutual
San Marcos
05.2025 - 07.2025
- Assisted financial advisors in preparing client presentations and materials.
- Coordinated client appointments and maintained schedules for financial advisors.
- Maintained positive working relationship with fellow staff and management.
- Handled administrative tasks, including filing and document management for client files.
Lumber Associate
Lowes
Kyle
07.2023 - 08.2024
- Loaded and unloaded materials like drywall, shingles, and plywood for customers.
- Maneuvered heavy loads around lumberyard and job sites with materials handling equipment and forklifts.
- Boosted sales by recommending target materials and products to enhance planned purchases.
- Provided timely customer service both in-store and over the phone.
- Operated power tools for cutting and shaping wood products.
- Trained new associates on proper handling of lumber and equipment.
- Inspected incoming shipments for damages and logged them into the database.
- Utilized a forklift to move large pieces of lumber around the warehouse safely and efficiently.
- Maintained knowledge of sales and promotions, return policies and security practices.
Garden Associate
Home Depot
San Marcos
03.2022 - 05.2023
- Operated gardening tools and equipment safely and efficiently.
- Provided exceptional customer service to enhance shopping experience.
- Reported any issues regarding customer service or product quality directly to management personnel.
- Provided advice to customers on how to care for their plants and gardens.
- Assisted with visual display maintenance, sign pricing and information changes and organization of garden center equipment.
- Operated reach truck to fill customer orders and pick merchandise in store.
- Cleaned shelves, counters and tables to maintain organized store.
- Unloaded products from trucks and transported to appropriate garden center areas using pallet jacks and merchandiser wagon carts.
Team Member
Academy Sports and Outdoors
Fort Worth
01.2021 - 02.2022
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Collaborated with team members to maximize productivity and efficiency.
- Trained new team members using approved training materials and information.
- Answered telephones, directed calls, and took messages.
- Communicated with customers, employees and vendors to answer questions and address complaints.
Warehouse Associate
Amazon
Fort Worth
09.2020 - 12.2020
- Collaborated with team members to execute inventory management tasks accurately.
- Participated in team meetings to discuss strategies for improving service delivery.
- Maintained cleanliness and organization of work areas to meet safety standards.
- Engaged in training sessions to enhance knowledge of Amazon's policies and procedures.
- Contributed to a positive team environment through effective communication and cooperation.
- Maintained positive working relationship with fellow staff and management.
- Operated material handling equipment to transport products within the warehouse.
Retail Associate
ASICS Outlet Store
Fort Worth
12.2019 - 03.2020
- Assisted customers in selecting athletic footwear and apparel.
- Maintained store cleanliness and organized merchandise displays.
- Operated cash register and processed customer transactions efficiently.
- Provided product knowledge to enhance customer shopping experience.
- Collaborated with team members to achieve store goals and objectives.
- Answered questions about current promotions and resolved issues according to store policies.
Team Member
Arby's
Roanoke
06.2018 - 08.2018
- Prepared and assembled food orders for customers efficiently.
- Provided friendly and attentive customer service to enhance dining experience.
- Collaborated with team members to achieve daily goals.
- Participated in regular training sessions to improve product knowledge and service skills.
- Upheld high standards of productivity and quality in operations.
Education
Bachelor of Science - Personal Financial Management
Texas State University
San Marcos, Texas, TX12-2025
Associate of Business Administration - Business Administration
Texas State University
San Marcos, Texas, TX12-2025
Skills
- Financial analysis
- Client communication
- Visual merchandising
- Team collaboration
- Customer service
- Scheduling coordination
- Excellent communication
- Exceeding customer expectations
Timeline
Intern
Northwestern Mutual
05.2025 - 07.2025
Apparel Associate
Cabela's
10.2024 - Current
Lumber Associate
Lowes
07.2023 - 08.2024
Garden Associate
Home Depot
03.2022 - 05.2023
Team Member
Academy Sports and Outdoors
01.2021 - 02.2022
Warehouse Associate
Amazon
09.2020 - 12.2020
Retail Associate
ASICS Outlet Store
12.2019 - 03.2020
Team Member
Arby's
06.2018 - 08.2018
Bachelor of Science - Personal Financial Management
Texas State University
Associate of Business Administration - Business Administration
Texas State University