Dynamic and highly skilled hospitality professional with extensive experience in bartending and food service. Proven ability to deliver exceptional customer experiences in fast-paced environments while adhering to safety regulations and maintaining high standards of service. Strong multitasking abilities complemented by a commitment to fostering positive relationships with guests and team members.
Overview
18
18
years of professional experience
Work History
Server
HOMA Cafe
09.2018 - Current
Accurately recorded and fulfilled food and drink orders while prioritizing customer requests.
Recommended menu items based on customer preferences to enhance the dining experience.
Demonstrated strong multitasking abilities and effective handling of high-pressure situations.
Provided exceptional customer service to create a positive environment and encourage return visits.
Maintained cleanliness and readiness of tables for optimal turnover between guests.
Special Events Bartender
HOMA
08.2018 - Current
Verified patron identification to ensure compliance with legal requirements regarding alcohol service.
Prohibited sales in cases of overconsumption or impairment to promote responsible drinking.
Maintained the bar's aesthetic and cleanliness through regular organization and inventory management.
Delivered high-volume food and beverage service while achieving consistently positive customer feedback.
Engaged with patrons to foster a welcoming atmosphere and encourage repeat visits.
Food Runner
Hau Tree, Kaimana Beach Hotel
11.2022 - 04.2025
Delivered food orders accurately and efficiently to enhance customer satisfaction.
Collaborated with kitchen staff to ensure timely and effective service during peak hours.
Maintained cleanliness and organization of dining areas to promote a welcoming environment.
Assisted in training new team members on service protocols and operational procedures.
Monitored inventory levels of supplies, reporting shortages to management for timely replenishment.
Resolved customer inquiries and concerns promptly, contributing to positive dining experiences.
Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
Ensured accurate order delivery to customers, fostering positive dining atmosphere.
Collaborated with kitchen team to correct any order discrepancies, ensuring customer satisfaction.
Provided assistance to kitchen staff by preparing food items for delivery, streamlining service process.
Managed food presentation before delivery, ensuring all dishes met quality standards.
Bartender
Skull and Crown
06.2019 - 03.2020
Ensured compliance with alcohol regulations through careful ID verification and responsible service practices.
Maintained bar cleanliness by regularly stocking, cleaning, and organizing supplies.
Operated point-of-sale systems for all transactions while providing efficient service.
Supported wait staff by preparing cocktails and maintaining timely beverage service.
Adhered to stringent sanitation standards ensuring a safe environment for customers and staff.
Chef
Downbeat Diner
05.2015 - 07.2017
Managed all kitchen operations ensuring high food safety standards and compliance.
Developed and presented innovative menu items tailored to guest preferences.
Trained and supervised kitchen staff, promoting teamwork and efficiency in service.
Monitored inventory and controlled costs by optimizing supply orders and reducing waste.
Adapted recipes to accommodate dietary restrictions and allergies while ensuring taste and quality.
Server/Bartender
Proof Public House
01.2015 - 05.2016
Provided exceptional service in a dual role of server and bartender during high-volume shifts.
Continuously improved service quality through regular engagement with guests and feedback collection.
Ensured timely and accurate order delivery while maintaining a friendly demeanor.
Server/Bartender
Downbeat Diner
11.2013 - 05.2015
Delivered attentive service to diners, fostering a welcoming atmosphere at all times.
Assisted in bar operations, preparing drinks and supporting the bartending team during busy periods.
Maintained high standards of food and drink presentation consistent with restaurant quality.
Cook
Contemporary Cafe
01.2007 - 03.2008
Prepared a variety of dishes in accordance with menu specifications and customer requests.
Ensured all food items were cooked and presented to high standards in a fast-paced environment.
Followed health and safety regulations in food preparation and handling.
Education
High School Diploma - General Studies
Cathedral High School
Los Angeles, CA
06-2005
Skills
Languages: Spanish
Other: Beverage Preparation, Station Stocking, Payment Collection, Safe Alcohol Service, Garnish Preparation, Drink Preparation, Multitasking, Public Speaking