Summary
Overview
Work History
Education
Skills
References
Timeline
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Noe Juarez Lopez

Maryland Heights,MO

Summary

To obtain the Department Manager - Women's Shoes position where I can leverage my 2 years of experience as an Assistant Manager at Nordstrom and 6 years of experience in the retail industry.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Nordstrom
Des Peres, MO
11.2022 - Current
  • Assistant Manager includes shoe product setup, coaching/teaching 5 point standard, floor watching, chat in/chat out with team, delegating daily tasks, pulling loyalties, understanding sale expectations on a daily/weekly/monthly basis, and anticipating the guest needs at all times.
  • During my time here, my department has increased in the amount of loyalties and sales compared to last year. I have always performed strong in loyalties in the past, and I effectively coach my teammates in this area as well.

Sales Associate

Macy's
Des Peres, MO
11.2018 - 11.2022
  • Sales Associate includes greeting guests, managing the register, keeping department area clean, pulling loyalties, meeting sale expectations on a daily basis, working as a team lead, and anticipating the guest needs at all times.
  • During my time here, I have pulled the most amount of loyalties and sales compared to all of my peers. I have also stepped up when I'm needed by coming in early, staying late or coming in to cover for others on my days off with no complaints.

Customer Care Specialist

Panera
St. Louis, MO
12.2018 - 08.2019
  • Took calls when guests were redirected to the support center to place their order over the phone so the cafes could focus on their daily production.
  • During my time at Panera, I was able to connect with every guest in an authentic way. One example was when I would speak Spanish to those who were bilingual which made a connection with their ordering experience.

Education

High School Diploma -

Pattonville Sr. High School
Maryland Heights, MO
06.2011

Skills

  • Bilingual (Spanish and English)
  • Inventory
  • Workday Scheduling
  • Microsoft Office
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Word
  • Team Leader Mentality
  • Growth Mindset
  • Motivator/Coach
  • Accountable for Self & Others
  • Sales Expertise/ Loyalty Leader
  • Product Knowledge
  • Upsell
  • Reliable
  • Strategic Thinker

References

References available upon request.

Timeline

Assistant Manager

Nordstrom
11.2022 - Current

Customer Care Specialist

Panera
12.2018 - 08.2019

Sales Associate

Macy's
11.2018 - 11.2022

High School Diploma -

Pattonville Sr. High School

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Noe Juarez Lopez