Antonio Lacan
Queens,NY
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
15
15
years of professional experience
Work History
Executive Chef
Villanelle Restaurant
11.2022 - 01.2024
- Increased customer satisfaction by creating innovative and diverse menus tailored to various dietary needs.
- Streamlined kitchen operations with effective inventory management and cost controls.
- Maintained a safe and sanitary work environment, adhering to health department standards and regulations.
- Developed strong relationships with vendors, negotiating competitive prices on ingredients and supplies.
- Implemented staff training programs to improve culinary skills, teamwork, and overall productivity.
- Collaborated with front-of-house staff to ensure seamless dining experiences for guests.
- Maximized profitability by effectively managing food costs through portion control and minimizing waste.
- Designed seasonal menus showcasing fresh local ingredients, supporting sustainable agriculture practices within the community.
- Disciplined and dedicated to meeting high-quality standards.
- Implemented successful cross-marketing strategies such as food and wine pairings.
- Managed kitchen staff for efficient food production, ensuring timely delivery of high-quality dishes.
Head Bartender/General Manager of Operations
Villanelle Restaurant
02.2019 - 11.2022
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
Head Bartender
Villanelle Restaurant
01.2017 - 02.2019
- Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Collaborated with management to create seasonal cocktail menus, driving sales and offering fresh options for guests.
- Ensured compliance with local alcohol regulations and company policies, maintaining a safe and responsible environment for all patrons.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Trained 15+ new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Server
Brunetti
02.2015 - 10.2017
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Food Runner
Mas Farmhouse Restaurant
05.2009 - 01.2017
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
Education
Bachelor of Science -
Colegio Bilingüe IMB-PC
GuatemalaSkills
- Food Plating and Presentation
- Inventory Management
- Team Leadership
- Restaurant Operations
- Food and Beverage Service
- Adaptability
- Strong Work Ethic
- POS lightspeed
Languages
Spanish
Native or Bilingual
English
Full Professional
References
References available upon request.
Timeline
Executive Chef
Villanelle Restaurant
11.2022 - 01.2024
Head Bartender/General Manager of Operations
Villanelle Restaurant
02.2019 - 11.2022
Head Bartender
Villanelle Restaurant
01.2017 - 02.2019
Server
Brunetti
02.2015 - 10.2017
Food Runner
Mas Farmhouse Restaurant
05.2009 - 01.2017
Bachelor of Science -
Colegio Bilingüe IMB-PC