Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

NOE SALDANA

Antioch,CA

Summary

Adept Lube Service Technician with a proven track record at Tri City Express, showcasing expertise in troubleshooting and preventative maintenance. Leveraged a continuous learning mindset and exceptional customer service skills to enhance operational efficiency and client trust. Excelled in a fast-paced environment, significantly reducing wait times through effective workload management.

Overview

5
5
years of professional experience

Work History

Lube Service Technician

Tri City Express
06.2023 - Current
  • Troubleshot complex mechanical issues using advanced diagnostic tools, efficiently pinpointing problems and implementing solutions quickly.
  • Delivered comprehensive vehicle inspections, identifying any necessary repairs or preventative maintenance needed for optimal performance.
  • Assisted management with inventory control, ordering necessary parts and supplies to maintain efficient operations.
  • Developed strong relationships with customers by addressing their concerns promptly and professionally, earning their trust as a reliable technician.
  • Reduced wait times for customers by effectively managing workloads and prioritizing tasks in a fast-paced environment.

Manager

AutoZone
08.2022 - 04.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Management Trainee

11.2019 - 04.2021
  • My parts
  • Had customer service experience, , 664 tires an wheels

Assistant Store Manager

Best Buy
08.2020 - 01.2021
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.

Education

High School Diploma -

Bidwell high-school
Antioch, CA

Skills

  • Know my way around tools
  • Know how to use tools
  • Fluid Replacement Proficiency
  • Continuous learning mindset
  • Preventative Maintenance Planning
  • Quality assurance standards
  • Air Filter Replacement
  • Suspension System Know-How
  • Coolant System Maintenance
  • Automotive Tools Usage
  • Tire Rotation Knowledge
  • Problem-Solving
  • Customer Service
  • Replacing parts
  • Dependable and Responsible
  • OSHA Compliance
  • Hazardous waste management
  • Team Player
  • Time Management
  • Maintenance and repairs

Languages

Spanish
Native or Bilingual

Timeline

Lube Service Technician

Tri City Express
06.2023 - Current

Manager

AutoZone
08.2022 - 04.2024

Assistant Store Manager

Best Buy
08.2020 - 01.2021

Management Trainee

11.2019 - 04.2021

High School Diploma -

Bidwell high-school

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NOE SALDANA