Noel Alas
North Babylon,NY
Summary
Dynamic professional with a proven track record at Dominos Pizza Inc., enhancing customer satisfaction and streamlining operations. Excelled in decision-making and customer service, significantly reducing cash discrepancies and resolving complaints efficiently. Skilled in money handling and conflict resolution, adept at fostering positive experiences in high-pressure environments.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Dominos Pizza Inc.
09.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Front Desk Receptionist
Long Island Mri
06.2024 - 02.2025
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out.
- Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
- Coordinated appointment reminders for patients via phone calls or email notifications.
Fast Food Cashier
Dominos Pizza Inc.
02.2019 - 09.2021
- Handled high-pressure situations calmly during busy periods or equipment malfunctions, keeping operations running smoothly under challenging circumstances.
- Collaborated with team members to provide exceptional customer service during peak hours.
- Managed cash drawer responsibly, ensuring accurate daily accounting of funds received and disbursed.
- Resolved customer complaints promptly, maintaining a positive dining experience for all patrons.
- Collected trash and empty trays from empty tables to maintain clean and tidy dining area.
Cashier
Green Cactus Fresh Mexican
03.2018 - 12.2018
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Assisted counter staff in packing ready orders and distributing to customers.
- Cleaned and organized condiment and beverage stations to maintain tidiness.
Education
GED -
BOCES
10-2023
Skills
- Customer service
- Money handling
- Decision-making
- Problem-solving
- Time management
- Conflict resolution
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Patient scheduling
- Patient registration
- Reminder calls
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Long Island Mri
06.2024 - 02.2025
Assistant Manager
Dominos Pizza Inc.
09.2021 - Current
Fast Food Cashier
Dominos Pizza Inc.
02.2019 - 09.2021
Cashier
Green Cactus Fresh Mexican
03.2018 - 12.2018
GED -
BOCES
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