Noel-Antonio Sanchez
Phoenix,AZ
Summary
Motivated FC Associate with background in managing and executing tasks related to fulfillment center operations. Demonstrated skills in inventory control, quality assurance, process improvement and team leadership. Known for improving operational efficiency while maintaining stringent safety standards. Consistently exceeded performance goals in previous roles.
Overview
14
14
years of professional experience
1
1
Certification
Work History
FC Associate
Amazon
Phoenix, AZ
10.2023 - Current
- Ensured compliance with all safety regulations and maintained a safe working environment for staff.
- Monitored employee performance, provided feedback, and coached employees to enhance their customer service skills.
- Performed daily opening and closing duties such as counting cash drawers, reconciling tills, and restocking supplies.
- Resolved customer complaints in a professional manner while ensuring their satisfaction with the product or service.
- Identified opportunities for cost savings through improved efficiency or waste reduction.
- Implemented operational best practices that resulted in increased productivity and profitability.
Onsite Medical Representative
Amazon
Phoenix, AZ
06.2023 - Current
- Developed treatment plans based on individual patient needs and monitored progress throughout treatment cycles.
- Initiated referrals to appropriate specialists when necessary for further evaluation or treatment of complex cases.
- Maintained a safe environment by adhering to infection control procedures at all times.
- Cultivated positive relationships with patients to help facility meet satisfaction scores and patients obtain best possible care.
- Explained policies, procedures and services to patients.
- Provided employees with safety training on emergency response plans, hazardous materials handling, fire prevention and personal protective equipment use.
- Investigated accidents to determine root cause and develop preventive measures to avoid reoccurrence.
Medical Treatment Non-Commission Officer
United States Army
El Paso, TX
01.2016 - 06.2023
- Collaborated with other professionals to assess client needs.
- Monitored and evaluated client progress compared to measurable treatment and care plan goals.
- Educated clients on options to assist in making informed decisions.
- Referred client or family to appropriate community resources to obtain support for mental or physical illness.
- Tracked patient or client care and followed through to provide service effectiveness.
- Modified treatment plans to accommodate changes in clients' health or progress.
- Supervised other workers and caregivers providing services to clients.
- Attended training sessions, maintained required certifications and kept current in lifesaving techniques and technologies.
- Inserted IVs and administered oral and injectable medications.
- Assessed patients and environment, administered CPR and stabilized patients for transport to hospital.
- Explained medical terminology in non-complex terms o patients.
Server
Melting Pot
Harrisburg, PA
02.2015 - 01.2016
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Trained new employees on restaurant procedures and plating techniques.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Pharmacy Technician
Rite-Aid Pharmacy
Harrisburg, PA
04.2011 - 01.2015
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Verified prescriptions and drug labels, documents and packages.
- Interpreted and processed medication orders under supervision of pharmacist.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Flagged potential side effects and allergies to prescribed medications for patients.
Education
Carrington College
Mesa, AZSkills
- Warehouse safety
- Time management
- Inventory management
- Strategy development
- Production support
- Workflow management
- Complex Problem-solving
- Effective communication
- Collaborative teamwork
- Data entry
Accomplishments
- Performed stretch role as Safety Specialist during staffing gaps for night shift while performing onsite medical representative standard work
- Selected for Short-term assignment to represent PCA1 safety team in providing support to the FAR1 amazon site in North Dakota.
- Completed 6 month Veteran LEAD Academy workshop provided by Amazon in mentoring L4s providing leadership qualities and traits.
- Promoted to Staff Sergeant above peers due to exemplary service and professionalism that achieved my rank.
- Developed relationships with over 1000 new clients and typically exceeded patient readiness by 95%.
- Chosen above peers to be the lead supervisor at a soldier care clinic floor managing 7 soldiers and supervising several departments such as audiology and immunizations.
- Became the lead medic supervisor during the afghan refugee operation. Focused on taking vitals and administering over 4000 Covid tests to afghans and ensuring proper medical protocols.
Certification
- OSHA 30 Hour Course - 2024
- Occupational Hygiene Course - 2024
- Licensed Emergency Medical Technician - 2016
- Certified Advanced Cardiac Life Support, Red Cross - 2022
- Certified Brigade Combat Team Trauma - 2017
- Certified in HAZMAT - 2019
Timeline
FC Associate
Amazon
10.2023 - Current
Onsite Medical Representative
Amazon
06.2023 - Current
Medical Treatment Non-Commission Officer
United States Army
01.2016 - 06.2023
Server
Melting Pot
02.2015 - 01.2016
Pharmacy Technician
Rite-Aid Pharmacy
04.2011 - 01.2015
Carrington College
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