Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

NOEL ARMENDARIZ

Colorado Springs,CO

Summary

Detail-oriented and organized IT Support Specialist with over five years of experience performing technical and customer support functions to increase operational efficiency and drive continuous improvement within businesses. Skilled in technical support, customer service, troubleshooting, computer networking, and data entry/analysis. Highly analytical team player equipped with a Secret Clearance certification and experienced in utilizing critical thinking and problem-solving skills to effectively resolve complex technical issues.

Overview

5
5
years of professional experience
1
1
Certification

Work History

IT Specialist (25B)

U.S. Army Reserve
06.2022 - Current
  • Configured hardware, devices, and software to set up work stations for employees.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Maintained servers and systems to keep networks fully operational during peak periods.
  • Walked individuals through basic troubleshooting tasks.

Warehouse Associate

SMX
06.2022 - Current
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles

Sales Associate

Office Depot
04.2021 - 05.2022
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Music Instructor

Noteworthy Music Lessons
06.2020 - 03.2021
  • Provided instruction in one-on-one environment for students of varied age and ability.
  • Fostered inviting and comfortable learning environments for students.
  • Met with parents and guardians to discuss expectations for instruction, lesson scheduling and other practical matters.

Student Manager

UCCS Dining and Hospitality Services
08.2018 - 03.2021
  • Organized resources to manage daily demands of dining operations.
  • Empowered employees with strong base of job knowledge and necessary resources to successfully complete daily tasks.

Education

Bachelor’s - Music Composition and Sound Design

University of Colorado Colorado Springs (UCCS), Austin Bluffs Pkwy
Colorado Springs, CO

Skills

  • Verbal Communication
  • Social Perceptiveness
  • Customer Service
  • Proactive and Team Player
  • Troubleshooting and Diagnostics
  • Printers and Peripherals
  • Network Maintenance
  • Application Installation
  • Technical Support
  • Troubleshooting Network Issues
  • MS Office

Certification

  • Secret Level Security Clearance, U.S. Army

09/2022-Current

Timeline

IT Specialist (25B)

U.S. Army Reserve
06.2022 - Current

Warehouse Associate

SMX
06.2022 - Current

Sales Associate

Office Depot
04.2021 - 05.2022

Music Instructor

Noteworthy Music Lessons
06.2020 - 03.2021

Student Manager

UCCS Dining and Hospitality Services
08.2018 - 03.2021

Bachelor’s - Music Composition and Sound Design

University of Colorado Colorado Springs (UCCS), Austin Bluffs Pkwy

Similar Profiles

CREATE PROFILE
NOEL ARMENDARIZ