Summary
Overview
Work History
Education
Skills
Activities/Sports
Languages
References
Timeline
Generic

NOEL BENITEZ-DUONG

Waukegan,IL

Summary

Friendly and talent for Health Care Assistant and satisfaction in fast-paced environments. Communicates well and supports team members with creative problem-solving. Proven history of fostering positive guest experiences to meet team, individual and corporate objectives. Accommodating Patient Transporter experience moving patients between rooms, departments and transportation. Comfortable communicating with patients by listening and showing compassion and understanding. Also, being able to obtain new skills, perform the task applying in the field to get the job done as hands-on employee. A hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience and Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Healthcare Aide

Self-Contractor
Waukegan, IL
11.2021 - Current
  • Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Assisted with rehabilitation exercises prescribed by physiotherapists or occupational therapists.
  • Offered daily living support with grooming and mobility assistance.
  • Remind the client's to document and self-serve for their medications.
  • Remind the Individual to always stay safe for using the walker/cane, for their safety.
  • Transported clients to doctor appointments and other errands using wheelchair accessible vehicles as needed.

Patient Transporter

Northwestern Lake Forest Hospital
Lake Forest, IL
09.2020 - 12.2021
  • Provided patient transport using various equipment and adhered to safety protocols
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Aided with mobility and independence for disabled individuals and continually monitored safety
  • Assisted patients during ambulation and moved from one place to another by pushing wheelchairs
  • Used two-way radio phone for communication, notifying Dispatch of delays in transport.
  • Transport patients to and from various departments in the hospital.
  • Assist the Nurse's or PCT (Patient Care Technicians) help lift the patients into their admitted BED/ROOM using proper body mechanics and safety measures.
  • Used wheelchairs, seat chairs and gurneys to move patients.
  • Ensured patients' comfort by providing blankets, pillows, water, and other necessary items.

Medical Receptionist

Mundelein Pediatrics, S.C
Grayslake, IL
09.2023 - 01.2024
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Greeted and checked in patients, updating patient information in computer system.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Assisted with filing of medical records and documents, maintaining accurate electronic files.
  • Called patients to confirm scheduled appointments and obtain additional details.
  • Protected patients by observing strict HIPAA guidelines.
  • Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
  • Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
  • Answered phones promptly and directed calls appropriately.
  • Entered demographics and health history into patient database.
  • Processed scanning patient identification and insurance cards in the database.

Liposuction Technologist

Existential Investments
East Chicago , IN
12.2021 - 08.2023
  • Communicated with patients to notified their Procedure
  • Assist with the cosmetic surgeon doing the procedure
  • File documentation doing paperwork & electronically
  • Organizing & Sterilized the room before and after the procedure

Dasher

Self Contractor
11.2021 - Current
  • Carried food in insulated bags to maintain hot or cold temperature.
  • Picked up meals from local restaurants and dropped off at residential and business customer locations.
  • Communicated with restaurant staff to coordinate deliveries and obtain destination address.
  • Delivered food orders to customers in a timely manner according to Dasher app instructions.
  • Provided friendly customer service while interacting with customers during deliveries.
  • Maintained an organized, clean and safe vehicle at all times.
  • Followed directions provided by the Dasher app for efficient navigation to delivery destinations.

Education

High School Diploma -

Waukegan High School
Waukegan, IL
05.2013

Certified -

First Aid/Cardiopulmonary Resuscitation (CPR)

Skills

  • Operating Multi Machinery
  • Safety Inspection
  • Microsoft Office
  • Open-Minded
  • Team-Player
  • Social Competence
  • Safety awareness
  • Multi-line phone proficiency
  • Honest problem-solving skills
  • Finishing Tasks
  • Quick Thinker
  • Motivated

Activities/Sports

  • Christian Ministry
  • Junior Reserve Officer Training Corp (JROTC) (High School Program)
  • Drill Team (JROTC) (High School Program)
  • Color Guard (JROTC) (High School Program)
  • Dance Choreographer Enthusiast
  • Soccer
  • Volleyball

Languages

Spanish

References

  • Geovanni Molina, (224)-656-1585, geovanni@corachem.com
  • Jesse Green, (224)-420-2377, Jgreen340@yahoo.com
  • Torrance Sisson, (608)-343-5595, Torrancesisson22@gmail.com
  • Ray Torres, (210)-480-3743, ray.torres7211@yahoo.com
  • Harris Collins, (631)-796-9260, Harriscollins43@gmail.com
  • Carter Bell, (847)-738-2355, carterbell@comcast.net
  • Bhanoo Sharma , (708)-715-5056, Bhanoosharmamd@gmail.com

Timeline

Medical Receptionist

Mundelein Pediatrics, S.C
09.2023 - 01.2024

Liposuction Technologist

Existential Investments
12.2021 - 08.2023

Dasher

Self Contractor
11.2021 - Current

Healthcare Aide

Self-Contractor
11.2021 - Current

Patient Transporter

Northwestern Lake Forest Hospital
09.2020 - 12.2021

High School Diploma -

Waukegan High School

Certified -

First Aid/Cardiopulmonary Resuscitation (CPR)

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NOEL BENITEZ-DUONG