Noel Bizamporo
Gilbert,USA
Summary
Goal-oriented professional successfully assists companies by developing and implementing updates to operational standards, team organization and employee engagement strategies. Proactive and personable leader with top-notch skills in streamlining information, prioritizing tasks and approaching issues with analytical mindset. Bringing years of experience and demonstrated track record of success.
Overview
21
21
years of professional experience
Work History
Business Analyst Consultant
Shalom Behavior House LLC.
, Arizona
10.2023 - Current
- Company Overview: Medical industry
- This position involves the comprehensive analysis of complex data sets to uncover relevant trends and insights aligned with the organization's goals.
- It also includes assessing current business processes to pinpoint inefficiencies and areas for enhancement, collaborating with various stakeholders to gather detailed project requirements, proposing innovative solutions to address business needs, and documenting solutions thoroughly.
- Additionally, it involves contributing to test project implementation and quality assurance, effectively communicating findings and updates to both technical and non-technical audiences about ongoing projects, supporting project management activities, facilitating change management efforts, and bridging administration and operations team processes.
- Medical industry
Business Analyst Intern
Shalom Behavior House LLC.
, Arizona
09.2023 - 10.2023
- Company Overview: Medical industry
- This position involves the comprehensive analysis of complex data sets to uncover relevant trends and insights aligned with the organization's goals.
- It also includes assessing current business processes to pinpoint inefficiencies and areas for enhancement, collaborating with various stakeholders to gather detailed project requirements, proposing innovative solutions to address business needs, and documenting solutions thoroughly.
- Additionally, it involves contributing to test project implementation and quality assurance, effectively communicating findings and updates to both technical and non-technical audiences about ongoing projects, supporting project management activities, facilitating change management efforts, and bridging administration and operations team processes.
- Medical industry
Technical Operations Manager
NOB Complex Engineering Ltd.
Kigali, Rwanda
08.2017 - 01.2021
- Company Overview: Tech Company
- This position involves leveraging business transaction data to enhance the organization's profitability.
- Designing and refining management strategies for the technical department.
- Creating a disaster recovery plan for the data center, encompassing procedures for data backup and recovery in case of equipment failure or natural disasters to protect clients' services and ensure service continuity.
- Setting strategic and operational objectives, overseeing quality control and production metrics, forecasting future company needs in terms of service delivery, supporting the software development team during the entire development and deployment processes, monitoring data center services performance, and recommending upgrades aiming to provide a quality service, collaborating with vendors for equipment procurement, training newly onboarded client staff on the purchased system, ensure suitable documentation of operational and maintain monitoring of the deployed services.
- Tech Company
Billing Engineer
Liquid Intelligent Technologies (Former Liquid Telecom Rwanda).
Kigali, Rwanda
08.2013 - 07.2017
- Company Overview: Telecommunication (Internet and Voice)
- This position description outlines the responsibilities involving billing operations, which include successful data collection (Call Detail Records (CDRs)), processing and storage from network elements, and ensuring the integrity and quality of databases' and applications' performance.
- It also involves regular rate analysis, bill estimation, and processing invoices according to terms and contracts.
- It also involves troubleshooting escalated billing platform issues, maintaining and monitoring the billing engine (Servers, applications, and Database) health, providing technical support to users, generating and distributing business reports for strategic planning, and including scheduled backups (incremental, archive log, full backup, voting disk, and OCR) the billing engine for maintaining data integrity, minimizing risks, and ensuring a reliable and secure operational environment for business.
- Regularly forecasting sales by using advanced analytics and machine learning algorithms to analyze and identify complex patterns and correlations to forecast sales more accurately using historical data.
- It also involves collaborating with solutions vendors to ensure steady and effectual procedures and best practices, and reconciling assigned accounts each period and resolving discrepancies by collecting and analyzing account information.
- Telecommunication (Internet and Voice)
Database Administrator
Rwandatel s.a (Former).
, Rwanda
12.2009 - 07.2013
- Company Overview: Telecommunication
- This job description outlines responsibilities involving billing operations, encompassing the successful gathering of data (Call Detail Records (CDRs)), processing, and storage from network elements.
- It ensures the databases' and applications' performance integrity and quality.
- Additionally, it involves regular rate analysis, bill estimation, and processing invoices per terms and contracts.
- The role also entails addressing escalated billing platform issues, maintaining and monitoring billing engine (Servers, applications, and Database) health, providing user technical support, generating and disseminating business reports for strategic planning, and scheduling backups (incremental, archive log, full backup, voting disk, and OCR) for the billing engine to maintain data integrity, mitigate risks, and ensure a reliable, secure operational business environment.
- Regularly forecasting sales is part of this position, utilizing advanced analytics and machine learning algorithms to analyze historical data for accurate sales predictions.
- Training other staff members on the business system and collaborating with solution vendors to ensure effective procedures to adopt best practices.
- Telecommunication
Field Network Technician
Rwandatel s.a (Former).
, Rwanda
02.2004 - 11.2009
- Company Overview: Telecommunication
- The job description for this position involves setting up and maintaining Telecom network infrastructure, which includes installing, configuring, and repairing network transmission for internet/voice, relocating existing telephony setups when necessary, and ensuring all work is done safely according to internal guidelines and standards.
- Maintaining tools and equipment, managing client gear.
- Coordination with in-office engineers for line assignments and service orders for new customers.
- Telecommunication
Education
Master of Science - Business Analytics
Grand Canyon University
Phoenix11.2023
Bachelor of Science - Business Information Technology, Pure And Applied Science
Mount Kenya University
Thika, Kenya12.2012
AS - Advanced Diploma in Computer Studies, Majoring in advanced programming, Pure and Applied Science
NCC Education (KIST Center)
Kigali, Rwanda12.2007
Skills
- Java
- R Programming Language
- Python
- SQL
- Power BI
- IBM SPSS
- Tableau
- Microsoft SSMS
- R Studio
- Azure Data Studio
- Linux
- Windows
- OS X
Affiliations
International Society for Data Science and Analytics - ISDSA, 11/01/23, 12/01/24, 2023112345BY
Training
- Google Data Analytics Professional Certificate, GOOGLE, 08/10/21, QTL7BVUDNKBT, This Professional program developed by Google consists of eight courses designed to prepare individuals with foundational skills in data analytics. The curriculum covers various tools and platforms commonly used in the field, such as spreadsheets, SQL (Structured Query Language), Tableau for data visualization, and R for data preparation, processing, analysis, and sharing data for thoughtful action., https://www.coursera.org/account/accomplishments/specialization/certificate/QTL7BVUDNKB
- Object Oriented Java Programming: Data Structures and Beyond Specialization Certificate, UNIVERSITY OF CALIFORNIA SAN DIEGO, 12/04/21, 2W3PYB2L34SQ, This specialization delves into intermediate software development topics, enabling learners to build significant programming projects utilizing object-oriented programming, data structures, and efficient algorithms for managing extensive data sets. The projects involve real-world data from various domains, incorporating elements like data visualization, predictive modeling, and interactivity. Through activities involving code evaluation, articulating career objectives, and showcasing project accomplishments, this program builds refined technical communication skills crucial for job interviews and collaborative work within the realm of software engineering., https://www.coursera.org/account/accomplishments/specialization/2W3PYB2L34SQ
Community Service
Arizona Hispanic Chamber of Commerce
Research
- NOB Complex Engineering Ltd, Rwanda-Kigali, 03/01/19, 06/01/19, Technical / Technical Operations Manager
- Advancements in the Java ecosystem, latest trends, tools/ Software development/ EJO SCM System (EJO Supply Chain Management System)
- Descriptive, predictive, and prescriptive analytics/ Groupware system integration/ Marketing (Sales Promises) vs. Service Delivery
- Liquid Telecom Rwanda Ltd, Rwanda-Kigali, 12/01/15, 07/01/17, IT / Billing Engineer
- Data Architecture/ System migration/ Prism Billing System
- Data Architecture/ System migration/ Interactive Voice Response Intelligent Network Gateway
- Java ecosystem, data Architecture/ Software development and migration/ LUCID Database System
- Rwandatel s.a, Rwanda-Kigali, 11/01/13, 04/01/14, IT / Database Administrator
- Data Architecture/ System migration/ VAS-X Billing System
- Data Architecture, predictive Machine learning models, and Networking protocols and services (TCP/IP, DNS, DHCP)/ Provisioning system integration and predictive model/ Predictive modeling for sales and service optimization.
Timeline
Business Analyst Consultant
Shalom Behavior House LLC.
10.2023 - Current
Business Analyst Intern
Shalom Behavior House LLC.
09.2023 - 10.2023
Technical Operations Manager
NOB Complex Engineering Ltd.
08.2017 - 01.2021
Billing Engineer
Liquid Intelligent Technologies (Former Liquid Telecom Rwanda).
08.2013 - 07.2017
Database Administrator
Rwandatel s.a (Former).
12.2009 - 07.2013
Field Network Technician
Rwandatel s.a (Former).
02.2004 - 11.2009
Master of Science - Business Analytics
Grand Canyon University
Bachelor of Science - Business Information Technology, Pure And Applied Science
Mount Kenya University
AS - Advanced Diploma in Computer Studies, Majoring in advanced programming, Pure and Applied Science
NCC Education (KIST Center)
Similar Profiles
James DooleyJames Dooley
Residential Support Worker at Shalom House IncResidential Support Worker at Shalom House Inc
Letitia TurnerLetitia Turner
Para Transportation Driver at Shalom House LtdPara Transportation Driver at Shalom House Ltd
JOHN KANGUJOHN KANGU
ADULT FAMILY HOME CARE PROVIDER at SHALOM OASIS ADULT CARE HOME LLCADULT FAMILY HOME CARE PROVIDER at SHALOM OASIS ADULT CARE HOME LLC
Lauren KearlLauren Kearl
Sales and Purchasing at Velo AviationSales and Purchasing at Velo Aviation
Christian KeilChristian Keil
Field Sales Representative - Enterprise at Google CloudField Sales Representative - Enterprise at Google Cloud