Noel Bury
Sylvania,GA
Summary
Versatile and dynamic professional with a proven track record at Coastal Community Christian Church, adept in office administration and customer service. Excelled in enhancing business processes, increasing customer satisfaction, and managing financial data with discretion. Skilled in document preparation and verbal communication, consistently contributing to improved efficiency and positive workplace dynamics.
Overview
30
30
years of professional experience
Work History
Secretary
Coastal Community Christian Church
08.2018 - 04.2023
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
Owner
Sunflower Errand Service
03.2001 - 04.2003
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Sales Associate
ProSolutions
07.1998 - 03.2000
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
Office Floater
Spectrum
07.1993 - 04.1995
- Expedited document preparation by formatting, editing, proofreading, printing, scanning, and distributing as needed.
- Promoted workplace organization by maintaining clean common areas and ensuring all equipment was functioning properly.
- Performed administrative support tasks such as data entry and report generation to aid in decision-making processes.
- Enhanced office efficiency by handling incoming phone calls and directing them to the appropriate personnel.
- Supported various departments by rotating between tasks, ensuring consistent productivity across all areas.
- Increased overall team efficiency through effective management of office supplies inventory and ordering.
- Gained proficiency in multiple software applications to provide knowledgeable assistance in various departments as needed.
- Contributed to a positive work environment with excellent communication and interpersonal skills.
- Handled sensitive information with discretion, ensuring confidentiality when dealing with financial data or personal records.
- Supported daily mail processing including sorting, distributing incoming mail/packages while also preparing outgoing shipments.
- Actively participated in training opportunities to continually expand skillset while learning about new technologies or best practices in office administration.
- Boosted employee morale with thoughtful event planning for company celebrations or milestones.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Education
Cosmetology -
Wilford Academy
Roxbury, NJ06.1982
High School -
Watchung Hills Regional High School
Warren Township, NJ05.1981
Skills
- Customer Service
- Verbal and written communication
- Office Administration
- Organization
- Appointment Scheduling
- File Management
- Document Preparation
- Calendar Management
- Supply Ordering
- Spreadsheet Management
- Mail distribution
- Accounts receivable and payable
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceFlexible work hoursPersonal development programsWork from home optionTimeline
Secretary
Coastal Community Christian Church
08.2018 - 04.2023
Owner
Sunflower Errand Service
03.2001 - 04.2003
Sales Associate
ProSolutions
07.1998 - 03.2000
Office Floater
Spectrum
07.1993 - 04.1995
Cosmetology -
Wilford Academy
High School -
Watchung Hills Regional High School
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