Noel Colon
Roselle,NJ
Summary
Dedicated, hard-working retail sales professional with 4 years of experience delivering exceptional customer service. Skilled in merchandise presentation and building lasting customer relationships.
Security professional prepared for this role with substantial experience in ensuring safety and order. Proven ability to manage surveillance and access control, contributing to secure environment. Reliable team player known for adaptability and focus on achieving optimal results, proficient in performing routine checks and handling emergency situations with composure.
Overview
6
6
years of professional experience
Work History
Security Guard
Jersey Gardens Mall
Elizabeth, New Jersey
10.2025 - Current
- Obtained SORA License 2025-10-03
- Patrolling the mall: Walking or driving around the property to make sure everything is running smoothly and safely.
- Watching cameras (CCTV): Monitoring activity throughout the mall to spot suspicious behavior or emergencies.
- Helping customers: Providing directions, answering questions, assisting lost children, or helping anyone who needs support.
- Responding to incidents: Working with law Enforcement handling fights, theft, disturbances, medical emergencies, or any unsafe situation quickly and professionally.
- Conducted regular safety checks of emergency exits and fire extinguishers daily.
- Assisted in training new security personnel on protocols and surveillance operations.
- Implemented crowd control measures during busy shopping events to maintain order.
- Coordinated with local law enforcement during incidents for enhanced security support.
- Working with stores: Communicating with store managers and employees about security concerns or incidents.
- Access control: Managing entrances, exits, employee-only areas, and ensuring only authorized people go where they’re allowed.
- Writing reports: Documenting any incidents, suspicious activity, or daily observations.
- Emergency response: Assisting during fire alarms, evacuations, power outages, or severe weather situations.
- Deterring crime: Through visibility, presence, communication, and professional behavior.
Sales Associate/Retail Associate
Burlington Coat Factory
Elizabeth, New Jersey
11.2021 - Current
- Greets customers upon entering the store
- Assists customers throughout the store and with their shopping needs
- Sorts, tags, and stocks inventory
- Prepares product displays
Sales Associate
Rainbows Shop
Neptune, New Jersey
06.2020 - 11.2021
- Greeted customers upon entering the store
- Assisted customers throughout the store
- Sorted and stocked inventory
- Prepared product displays
Education
High School -
Abraham Clark High School
Roselle, New Jersey06-2022
Skills
- Soft Skills: Leadership, Active listening, verbal communication, team collaboration, organizing, event planning
- Languages: English, Spanish (Native)
- Security camera monitoring
- Workplace safety
- Work ethic
- Incident reporting
- Emergency response
- CCTV monitoring
- Punctuality
- Security protocols
LOSS PREVENTION EXPERIENCE
- Recovers merchandise through successful theft prevention and intervention techniques
- Trained in non-confrontational approaches to deter potential shoplifting activity
- Collaborates with the security team to identify and document suspicious behaviors
- Maintains awareness of store blind spots and high-theft merchandise areas
- Implemented proper evidence collection procedures for theft incidents
- Assists in reducing overall shrinkage through vigilant floor monitoring
- Follows company protocols for safely approaching and addressing suspected shoplifters
- Participated in regular loss prevention meetings to review techniques and store statistics
ADDITIONAL EXPERIENCE
Seasonal/Holiday Sales | Burlington Coat Factory, Elizabeth, New Jersey November 2021. Assisted customers with their shopping needs and restocked inventory.
Languages
Spanish
Native or Bilingual
Timeline
Security Guard
Jersey Gardens Mall
10.2025 - Current
Sales Associate/Retail Associate
Burlington Coat Factory
11.2021 - Current
Sales Associate
Rainbows Shop
06.2020 - 11.2021
High School -
Abraham Clark High School