NOEL CORTEZ
DOWNEY,CA
Summary
Driven Automotive Finance Manager with a proven track record at HGREG NISSAN OF BUENA PARK, enhancing dealership profitability through expert negotiation and financial product knowledge. Excelled in customer service and team collaboration, significantly improving client satisfaction and sales team efficiency. Achieved notable cost savings and compliance with financial regulations, showcasing a goal-oriented mindset and strong credit assessment abilities.
Overview
30
30
years of professional experience
Work History
Automotive Finance Manager
HGREG NISSAN OF BUENA PARK
09.2021 - 01.2024
- Reviewed documentation and identified financial discrepancies where applicable.
- Ensured compliance with local, state, federal tax regulations; timely filing of all required documents
- Improved dealership profitability by effectively managing and closing high-value deals.
- Negotiated favorable terms with vendors, resulting in significant cost savings for the company.
- Present warranties,gap insurance and other beneficial products offered by the dealership
- Meet monthly forecast for finance and insurance income,penetration levels and customer satisfaction
- Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
- Assisted customers with challenging credit histories in securing suitable loan options to facilitate vehicle purchases.
- Greeting customers to quickly and affectively transition from sales to finance during their vehicle purchase process
- Follow up with Customer to ensure satisfaction
Automotive Finance Manager
CHAMPION DODGE
03.2013 - 08.2021
- Reviewed documentation and identified financial discrepancies where applicable.
- Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
- Ensured compliance with local, state, federal tax regulations; timely filing of all required documents
- Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
- Optimized dealership revenue by identifying opportunities for additional product offerings such as extended warranties and insurance packages.
- Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
- Collaborated with sales managers to develop effective strategies for overcoming financial obstacles during vehicle negotiations.
- Identified opportunities to cross-sell and upsell loan products to customers.
- Developed and maintained relationships with customers, lenders and other third parties.
Auto Sales Manager
PUBLIC MOTORS
01.2009 - 02.2013
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
AUTO SALES MANAGER
Cerritos Mitsubishi
05.2005 - 01.2008
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
Auto Finance Manager
GREENWOOD AUTO CENTER
02.1994 - 04.2005
- Developed and maintained relationships with customers, lenders and other third parties.
- Assisted customers with completing loan applications and other paperwork.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Negotiated loan terms and conditions with customers to secure best deal.
- Identified opportunities to cross-sell and upsell loan products to customers.
- Maintained compliance with all state and federal regulations governing automotive financing practices.
- Collaborated with sales team to ensure seamless integration of financing options into the sales process.
- Continuously sought out opportunities for professional growth, attending industry conferences and workshops to stay current on trends in automotive finance.
Education
High School Diploma -
COLEGIO NAZARETH
EL SALVADOR09.1985
Skills
Strong negotiation skills
Goal-oriented mindset
Financial product knowledge
Credit assessment abilities
Customer Service
Team Collaboration
Self Motivation
Continuous Improvement Focus
Languages
Spanish
Full Professional
Timeline
Automotive Finance Manager
HGREG NISSAN OF BUENA PARK
09.2021 - 01.2024
Automotive Finance Manager
CHAMPION DODGE
03.2013 - 08.2021
Auto Sales Manager
PUBLIC MOTORS
01.2009 - 02.2013
AUTO SALES MANAGER
Cerritos Mitsubishi
05.2005 - 01.2008
Auto Finance Manager
GREENWOOD AUTO CENTER
02.1994 - 04.2005
High School Diploma -
COLEGIO NAZARETH
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