Noel Del Toro
Cape Coral,FL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Donation Door Attendant position. Ready to help team achieve company goals. Committed to upholding highest safety standards while on job.
Overview
18
18
years of professional experience
Work History
Uber Driver
Uber
10.2022 - 11.2024
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Utilized feedback from riders to improve service offerings continually.
- Demonstrated adaptability by adjusting schedules according to changing demand patterns and taking advantage of surge pricing opportunities when available.
- Navigated complex urban environments confidently, ensuring seamless transportation experiences for passengers.
- Maintained excellent ratings from passengers by consistently delivering friendly service and timely pickups.
Dispatch Coordinator
Conviva Care Solutions
08.2006 - 09.2022
- Developed strong relationships with clients by providing consistent updates on shipment statuses and addressing concerns promptly.
- Organized paperwork and explained individual job parameters for each assignment.
- Developed and implemented process enhancements to drive continuous program improvement.
- Leveraged software and other tools to track data and make recommendations.
- Developed understanding of transportation management platforms to drive content integration with client systems and platforms.
- Monitored driver locations in field and solved discrepancies to keep team on-track.
- Reduced delays with proactive monitoring of shipment progress and timely resolution of issues.
- Enhanced dispatch efficiency by implementing new routing strategies and optimizing driver schedules.
- Maintained accurate records of dispatched orders, ensuring efficient billing processes and client satisfaction.
- Improved response times by prioritizing urgent requests while maintaining attention to routine orders.
- Promoted a positive work environment within the dispatch team by fostering open communication and recognizing individual achievements.
- Trained newly hired dispatchers on company policies and procedures, fostering a cohesive team environment focused on customer service excellence.
- Responded to high volume of phone and email requests to provide logistics information.
- Scheduled and organized delivery routes.
- Monitored vehicle locations to coordinate timely arrivals.
- Answered phone calls and responded to customer emails.
Education
No Degree - Specialist in Transportation
Universar Matanza
Matanza, Cuba09-1977
High School Diploma -
Antonio Maseo
Havana, Cuba08-1975
Skills
- Safe driving
- Punctuality
- Safety awareness
- Customer service
- Time management
- Map reading
- Adaptability and flexibility
- Multitasking and organization
- Clean driving record
- Customer engagement
- Cleanliness
- Route planning
Timeline
Uber Driver
Uber
10.2022 - 11.2024
Dispatch Coordinator
Conviva Care Solutions
08.2006 - 09.2022
No Degree - Specialist in Transportation
Universar Matanza
High School Diploma -
Antonio Maseo
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