Patient-focused Nursing Leader offering over a 25-year background driving quality improvements and coaching nursing staff to reach full potential. Strong organizational, communication and multitasking abilities.
Overview
31
31
years of professional experience
Work History
Director of Nursing Operations
South Austin Medical Center/HCA
Austin
07.2018 - Current
Collaborated with staff, management and external groups to coordinate patient care.
Established new policies and updated existing policies to improve standard of care for patients.
Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
Performed rounds to observe care and interview staff, residents and families.
Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents.
Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
Director of Advanced Clinicals/2 Central
South Austin Medical Center/HCA
Austin
08.2012 - 07.2018
Collaborated with staff, management and external groups to coordinate patient care.
Established new policies and updated existing policies to improve standard of care for patients.
Used PLUS to maintain department budgets and record expenses.
Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Performed rounds to observe care and interview staff, residents and families.
Arranged corporate and office conferences for company employees and guests.
Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using MS Office suite.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Nursing Director, 2 Central
South Austin Medical Center/HCA
Austin
08.2011 - 09.2012
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.
Developed highly-efficient administrative team through ongoing coaching and professional development opportunities.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Arranged corporate and office conferences for company employees and guests.
Manager of Nursing Administration
South Austin Medical Center
Austin
10.2009 - 08.2011
Supervised, directed and motivated high-quality performance from nursing staff.
Direct management of the house supervisor team as well as a 12 bed overflow unit that has since been built out to a 30 bed nursing unit by my team during this time period..
Evaluated skills of all nursing personnel and verified staff certifications for validity.
Manager Urgent Cares
South Austin Medical Center
Austin
07.2004 - 05.2009
Successfully coordinated and opened two separate Free Standing Urgent Care Centers.
Hired, trained and developed staff and processes to care for urgent care emergencies.
Nursing Director Emergency Department
South Austin Medical Center
Austin
07.1993 - 07.2004
Established new policies and updated existing policies to improve standard of care for patients.
Collaborated with staff, management and external groups to coordinate patient care.
Managed over 125 FTE's
Performed rounds to observe care and interview staff, residents and families.
Involved in project management of two Emergency Department expansions.
Developed positive employee relations, incentives and recognition programs to promote teamwork and mutual respect.
Used PLUS to maintain department budgets and record expenses.
Maintain department budgets and record expenses.
Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
Used PLUS to maintain department budgets and record expenses.
Staff Nurse/CN/SPV from 1993-2004
Education
Master of Science - Nursing Administration
Grand Canyon University
Phoenix, AZ
12.2014
Bachelor of Science - Nursing
Grand Canyon University
Phoenix, AZ
11.2012
Associate of Applied Science - Nursing Science
Western Oklahoma State College
Altus, Oklahoma
05.1990
Skills
Project manager and or team member on several major hospital initiatives;
Meditech Nursing and Provider build and rollout (1995)
CPOE leader to rollout to all providers managing a four person team to develop, educate and implement provider electronic order entry(2017)
Employee Recruitment and Hiring
Employee Supervision
Time Management
Accomplishments
Supervises team of 65 staff members.
Collaborated and led team of four in the development and rollout of CPOE for the entire medical staff at SAMC.