Noel Dominguez
Orlando
Summary
A dynamic professional with a proven track record at Orange Technical College, I excel in customer service and report analysis. Skilled in streamlining operations through efficient call routing and spreadsheet management, I significantly enhance office productivity. My expertise in
Professional and knowledgeable front desk clerk offering years of experience in administrative support and customer service. Highly efficient problem-solving, and communication skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
General Assistant/Testing Proctor
Orange Technical College
09.2022 - Current
- Transferred telephone calls to appropriate staff members to expedite customer service.
- Responded to telephone, email and in-person customer inquiries.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Compiled and analyzed data to produce reports.
- Input data into spreadsheets and databases.
- Monitored student activity and student progress and learning gains.
Education
Associate of Arts -
Valencia College
Orlando, FL06-2025
High School Diploma -
University High School
Orlando, FL05-2021
Skills
- Report analysis
- Promotional material preparation
- Report preparation
- Call routing
- Spreadsheet management
- Report generation
- Customer Service
Certification
Certified in Microsoft: Excel, Powerpoint, Word-2018
Languages
Spanish
Limited Working
Timeline
General Assistant/Testing Proctor
Orange Technical College
09.2022 - Current
Certified in Microsoft: Excel, Powerpoint, Word-2018
Associate of Arts -
Valencia College
High School Diploma -
University High School
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