Noel Fernandez
Northumberland,PA
Summary
Adept at elevating operational efficiency and customer satisfaction, I leveraged my expertise in power tool operation and proactive problem-solving at Taco Bell Restaurant. My tenure there saw a significant enhancement in service quality and team performance, underpinned by my ability to conduct effective staff training and manage inventory, showcasing a blend of technical prowess and leadership acumen.
Overview
25
25
years of professional experience
Work History
Assistant Handyman
Shalom Handyman
Northumberland, PA
07.2022 - Current
- Demonstrated adaptability through proficiently handling diverse repair requests from clients across various industries.
- Strengthened relationships with clients by addressing their concerns promptly and professionally, leading to repeat business opportunities.
- Maximized efficiency in completing assigned tasks through proper time management strategies such as setting priorities based on deadlines or complexity of work required.
- Enhanced property functionality by performing regular maintenance and repairs on buildings and equipment.
- Elevated customer trust by providing transparent pricing estimates before beginning projects, resulting in fewer disputes over costs upon completion.
Restaurant Manager
Taco Bell Restaurant
1101 North Susquehanna Trl Selinsgrove
08.1999 - 07.2022
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Mentored and developed staff members for career advancement opportunities, leading to a more skilled and motivated workforce.
- Maintained meticulous financial records, enabling accurate budgeting and financial planning.
Education
High School Diploma -
Shikellamy
Sunbury, PA06.2001
Skills
- Power Tool Operation
- Heavy Lifting
- Appliance Installation
- Window replacement
- Drywall Installation
- Door installation
- Flooring Installation
- Landscaping Abilities
- Cabinet assembly
- Project Estimation
- Electrical knowledge
- Household Repairs
- Indoor and Outdoor Painting
- Electrical Repairs
- Repair work
- Yard maintenance
- Power Tools
- Repairing pipes and fixtures
- Drain Cleaning
- Hand tools
- Pressure Washing
- Fence Repair
- Cabinet installation
- Plumbing
- Painting
- Drywalling
Accomplishments
- Supervised team of [Number] staff members.
- Resolved product issue through consumer testing.
Languages
Spanish
Full Professional
Timeline
Assistant Handyman
Shalom Handyman
07.2022 - Current
Restaurant Manager
Taco Bell Restaurant
08.1999 - 07.2022
High School Diploma -
Shikellamy