Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Noel Gray

Atlanta,GA

Summary

Motivated professional with 10+ years of experiences developing skills in various technical trades seeking to dive into the tech industry. Skilled at navigating customer-facing interactions and communication. Eager to work both independently and collaboratively with a team. Dedicated to professional growth and development looking for a position in IT support.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Apartment Locator

PROMOVE
09.2018 - 10.2020
  • Maintained current and accurate database of clients and property listing
  • Identify clients needs and assist in finding apartment that fits their needs
  • Collaborate with vendors to address clients needs
  • Assited in the set up of clients profile and providing clients with property database
  • Identify root causes and providing solution to clients

Electrician

IBEW
05.2016 - 06.2018
  • Adhering to established process and procedures
  • Responsible for installing and configuring low and high voltage equipment
  • Demonstrating troubleshooting techniques on New INstall
  • Interrupt electrical schematics

Maintenance Technician

Woodruff Art Center
07.2013 - 06.2016
  • Used ticketing system to receive work document solutions and fixes client environment and collect request and track ticket to resolution
  • Utilizes problem solving techniques and diagnostic tool to systematically identify analyze and resolve electrical issues ensuring minimal downtime
  • Collaborated with engineer team to develop systems for new construction project and ensure its in compliance
  • Responsible for maintaining supplies and running preventive maintenance on shop equipment.

Telecommunications Specialist

US Army Reserve
08.2009 - 08.2013
  • Oversaw successful installation projects, ensuring timely completion within budget constraints while meeting client specifications.
  • Prepared purchase requisitions to obtain networking and telecommunications equipment, computer hardware and software and test equipment.
  • Managed vendor relations effectively, negotiating favorable contract terms and strengthening partnerships for future collaborations.
  • Championed company-wide adoption of cutting-edge technologies, fostering innovation in daily operations.

Education

No Degree - General Studies

University of Arizona
Tucson, AZ

EPA NATE - HVAC Installation And Repair

Interactive College of Technology
Atlanta, GA
04.2014

Skills

  • Knowledge of modern operating system ( Linux, Windows ,Windows Sever and MacOS )
  • Active Directory
  • Virtual Labs ( VirtualBox)
  • Diagnose and Troubleshoot
  • Understanding of Network concepts
  • Knowledge of IT infrastcure

Certification

  • Google IT Support 5/22/22
  • Comptia A+ 3/2/24

Timeline

Apartment Locator

PROMOVE
09.2018 - 10.2020

Electrician

IBEW
05.2016 - 06.2018

Maintenance Technician

Woodruff Art Center
07.2013 - 06.2016

Telecommunications Specialist

US Army Reserve
08.2009 - 08.2013

No Degree - General Studies

University of Arizona

EPA NATE - HVAC Installation And Repair

Interactive College of Technology

Similar Profiles

CREATE PROFILE
Noel Gray