NOEL IFFAF
Burke,VA
Summary
High-achieving business analyst offering three years combined experience with report analysis and development using business intelligence tools such as SQL and Power BI. Excellent understanding of business operations and analytics tools for effective analyses of data. Expert in writing SQL queries and optimizing the queries in Oracle and SQL Server. Strong in technical skills, analytical thinking, problem solving orientation communication skills, computer proficiency, and time management.
Overview
6
6
years of professional experience
Work History
Data Analyst
Caterpillar Inc
Irving, TX
08.2023 - Current
- Extracted data from multiple source systems using Oracle SQL.
- Worked with management teams from various departments to translate numbers and facts to inform strategic business decisions.
- Experienced in writing SQL and T-SQL queries to perform data analysis and data validation.
- Supported management teams with report generation and analysis using visualization on Power BI such as a
variety of charts and graphs.
Data Analyst Intern
Caterpillar Inc
Irving, TX
01.2021 - 05.2023
- Worked in a team to complete projects with the business users to find a resolution that meets their needs while maintaining data
integrity. - Filtered and Cleaned data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems
- Worked closely with project managers to understand
maintain focus on their analytical needs,
Event Coordinator
The St. James
Springfield
08.2019 - 01.2021
- Help large volume of clients with positive attitude, focusing on customer satisfaction
- Handle concerns with prompt, courteous service to uphold professional reputation
- Respond to customer inquiries per accepting calls and monitoring emails regarding billing and informing company policies
- Educate and engage members with upcoming seasonal programs and events.
Customer Engagement Specialist
Home Depot
Springfield
08.2018 - 08.2019
- Train team members on cash register operation and cash handling
- Help complete purchases, locate items and join reward programs for consumers
- Replenish sales floor merchandise, organize shelves, racks, and bins for optimal appearance
- Drive customer loyalty and consistency in sales through friendly service and knowledgeable assistance.
Education
Certificate - Data Analytics
Syntax Technologies - Coding Bootcamp
Centreville, VA08-2024
Bachelor of Business Administration - Business Analytics
George Mason University
Fairfax, VA08-2023
Skills
- Data Analytics: Data Cleaning, Manipulation, Visualization and Normalization
- Reporting Tools: Power BI and Tableau
- Languages: SQL
- IDE: SQL Developer, SQL Server Management Studio
- Databases: MySQL, SQL Server, Oracle, Flat files, Power BI desktop, Microsoft, Excel
- ETL: SQL Server Integrated Services (SSIS)
Timeline
Data Analyst
Caterpillar Inc
08.2023 - Current
Data Analyst Intern
Caterpillar Inc
01.2021 - 05.2023
Event Coordinator
The St. James
08.2019 - 01.2021
Customer Engagement Specialist
Home Depot
08.2018 - 08.2019
Certificate - Data Analytics
Syntax Technologies - Coding Bootcamp
Bachelor of Business Administration - Business Analytics
George Mason University
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