NOEL JOHNSON
Business Management
Macon,Georgia
Summary
Resourceful Customer Sales Representative with 8 years of experience selling Construction Material,Automobiles and high End Camera Equipment.. Dedicated to cost effective financial planning and personal customer relationships. Outstanding knowledge of customer service and modern negotiation tactics. Successful Sales Representative & Customer Service Representative with 15 years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability.
Overview
12
12
years of professional experience
Work History
Customer Sales Representative/Installer
MACON TENT RENTALS
04.2022 - Current
- Assisted call-in customers with questions and orders.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Resolved concerns with products or services to help with retention and drive sales.
- Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Verified delivery schedules and processes.
- Trained to Install Tents,Stages and the Taking Down Process with Logistics.
- Team Leader when needed to be in the field
STOCKROOM MANAGER/TAKE OUT MANAGER
S&s Cafeterias
05.2018 - 02.2022
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Maintained neat and organized backroom to easily access merchandise and drive sales.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Set up displays of merchandise to market new products to customers.
- Developed and maintained knowledgeable and productive team of employees.
- Created and enforced detailed organization processes to increase quality and service standards.
- Inventoried warehouse stock on monthly, quarterly and annual basis.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
- Tracked production and quality control systems to proactively identify deficiencies.
- Created and Developed Relationship with Customers and outside Marketing Staff
Business Owner/Construction Site Supervisor/Marketing Assistant
Remodeling Solutions
03.2011 - 10.2017
- Read plans and blueprints and communicated to workers.
- Scheduled labor, ordered materials and coordinated with other contractors to complete projects.
- Analyzed blueprints and other project specifications to completely understand all job requirements and determine how many workers would be required onsite.
- Managed subcontractor personnel activity and team resources to meet all project requirements.
- Served as point of contact for clients to deliver information on work progress and resolve on-site technical problems.
- Verified completed projects met approved time, quality, and cost estimates.
- Coordinated crew and subcontractor work activities and materials acquisition and maintenance.
- Created construction site staffing schedules to properly staff each shift.
- Communicated daily with vendors to keep project fully operational.
- Assisted with the Advertisement and Marketing of the Company
Education
Associate of Arts - Business Management And Finance
University of Phoenix
Tempe, AZ06.2024
Skills
- Price Verifications
- Promotional Campaigns
- Serve Customers
- After-Sales Communication
- Product Demonstration
- Customer Account Management
- Operational Efficiency
- Product Knowledge
- Sales Presentation
- Excellent Customer Relations
Timeline
Customer Sales Representative/Installer
MACON TENT RENTALS
04.2022 - Current
STOCKROOM MANAGER/TAKE OUT MANAGER
S&s Cafeterias
05.2018 - 02.2022
Business Owner/Construction Site Supervisor/Marketing Assistant
Remodeling Solutions
03.2011 - 10.2017
Associate of Arts - Business Management And Finance
University of Phoenix
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