Noel Lee Channels
Las Vegas,USA
Summary
Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.
Overview
18
18
years of professional experience
Work History
Supervisor
Sodexo
Las Vegas, NV
11.2023 - Current
- Oversaw daily operations ensuring compliance with safety and quality standards.
- Mentored junior staff, enhancing team performance and operational efficiency.
- Implemented process improvements that streamlined workflow and reduced turnaround times.
- Developed training materials for new employees to ensure consistent service delivery.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Cashier
Green Valley Grocery
Las Vegas, NV
11.2022 - 06.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Stocked, tagged and displayed merchandise as required.
- Maintained accurate cash drawer, ensuring accountability and minimizing discrepancies.
- Monitored store cleanliness and organization in high-traffic areas to enhance safety and accessibility.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Lead Ramp Agent
Worldwide Flight Services
Las Vegas, NV
07.2020 - 02.2022
- Oversaw ramp operations, ensuring timely aircraft servicing and adherence to safety protocols.
- Ensured timely departures by effectively managing the loading and unloading of cargo and luggage.
- Guided aircraft into and out of parking positions using hand signals.
- Completed cargo manifests and flight paperwork for proper luggage and flight tracking.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Trained and mentored new ramp agents in best practices and operational procedures.
- Led daily briefings, communicating priorities and operational updates to ramp staff.
- Collaborated with airline personnel to resolve issues impacting flight schedules and service quality.
- Minimized operational errors with thorough pre-flight inspections of aircraft exterior and ground support equipment.
- Managed aircraft pushback operations, ensuring safe execution while maintaining schedule integrity.
Supervisor
SAS Airline services
Las Vegas, NV
07.2019 - 08.2020
- Coordinated cross-departmental communication to resolve operational challenges effectively.
- Gathered, organized and input information into digital database.
- Analyzed performance metrics to identify areas for improvement and drive results.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
- Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
- Created work schedules
- Dispatched porters to gates in timely matter
Receiving Associate
Walmart
Kahului, HI
05.2008 - 11.2009
- Assisted customers with product selection, enhancing overall shopping experience.
- Maintained accurate inventory records using Walmart's inventory management systems.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Prepared merchandise for sales floor by pricing or tagging.
Room Service Server
Fairmont Orchard Hotel
Waikoloa, HI
09.2007 - 03.2008
- Coordinated with kitchen and housekeeping staff to streamline order fulfillment and delivery processes.
- Managed guest inquiries and requests, enhancing overall satisfaction through personalized service.
- Developed standard operating procedures for room service workflow, increasing efficiency among team members.
- Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
- Demonstrated initiative in assisting colleagues during peak periods, fostering an atmosphere of teamwork.
Education
GED -
Las Vegas School of Adults
Las Vegas, NV01.2005
Skills
- Team leadership experience
- Forklift operation
- Freight handling
- Efficient order picking
- Streamlined loading processes
- Packaging optimization
- Efficient pallet jack use
- Logistics management experience
- Transportation coordination expertise
- Retail merchandising
- Precise inventory selection
- Prioritization and scheduling
- English proficiency
- Financial record management
- Skilled in inventory handling
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
Accomplishments
- Supervised team of 20 - 80 staff members.
Assessments
- Attention to detail: Inventory — Expert
- June 2019
- Applying systematic processes for managing and storing products and merchandise.
- Full results: Expert
- Cognitive ability — Expert
- Measures a candidate's ability to combine pieces of information to form general rules or conclusions.
- Warehouse safety — Proficient
- March 2022
- Using safe practices in a warehouse setting
- Full results: Proficient
- Workplace safety — Proficient
- Measures a candidate's ability to employ accident prevention strategies to avoid accidents and injuries.
- Customer service fit — Proficient
- Assesses personality traits that result in high-quality customer service.
- Work style: Reliability — Proficient
- Tendency to be reliable, dependable, and act with integrity at work
- Attention to detail — Proficient
- Identifying differences in materials, following instructions, and detecting details among distracting information
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Timeline
Supervisor
Sodexo
11.2023 - Current
Cashier
Green Valley Grocery
11.2022 - 06.2023
Lead Ramp Agent
Worldwide Flight Services
07.2020 - 02.2022
Supervisor
SAS Airline services
07.2019 - 08.2020
Receiving Associate
Walmart
05.2008 - 11.2009
Room Service Server
Fairmont Orchard Hotel
09.2007 - 03.2008
GED -
Las Vegas School of Adults