NOEL LINDSEY
Spokane
Summary
Healthcare worker with over 10 years of working experience in multiple roles such as caregiving, patient transport, patient care coordination, patient advocacy, case management and more. Ability to adapt quickly and be of help. Strong communicator. Often called a team leader. Excellent at building patient and client relationships and creating positive feedback for the companies I have worked for.
Overview
10
10
years of professional experience
Work History
Certified Nursing Assistant In Training
Sullivan Park Care Center
Spokane Valley, WA
09.2025 - 12.2025
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs, documenting changes and reporting to nursing staff.
- Supported nurses in executing patient care plans, enhancing overall quality of care.
- Maintained cleanliness and organization of patient areas, promoting a hygienic environment.
- Daily admissions and discharges
Patient Care Coordinator
Express Employment Professionals
Spokane Valley, WA
06.2025 - 09.2025
- Set schedules for routine visits
- Made referral phone calls while managing schedules
- Answered emails and messages from care staff
- Problem solved around daily staffing shortages
- Went above and beyond to make sure patients were seen
- Attended and helped with daily meetings
- Ran reports
PSYCHIATRIC FORENSIC CARE ASSISTANT
Supplemental Healthcare
Medical Lake, WA
05.2024 - 01.2025
- Conduct regular safety checks and de-escalate situations effectively.
- Support rehabilitation through safe, productive task creation.
- Deliver compassionate care to mentally and physically disabled patients.
- Provided compassionate care to patients, ensuring a safe environment that fostered emotional well-being and rehabilitation.
- Monitored patient vitals and behaviors every 15 minutes, leading to timely interventions and enhanced patient safety.
- Assisted in daily living activities, collaborating with healthcare teams to create tailored care plans that improved patient outcomes.
- Updated and maintained patient charts, ensuring accurate records that supported effective treatment decisions and continuity of care.
- Implemented structured routines for patients, promoting engagement and facilitating meaningful progress in their rehabilitation journey.
- Delivered compassionate care to patients, ensuring their emotional well-being and fostering a supportive rehabilitation environment.
- Built professional and appropriate relationships with patients that implemented trust and understanding of the patient, that aided in my ability to chart and report to the psychiatric team so they could make proper adjustments to careplans and medications.
- Helped keep other patients and staff safe while de-escalating violent situations.
- Physically restrained patients when necessary.
- Was able to use my therapeutic training to stop suicide attempts on multiple occasions.
- Was able to prevent nurses from being attacked on multiple occasions.
- Didn't just do what was required of me but went above and beyond to meet the needs of my patients.
CNA
Elite Nurses
Spokane Valley, WA
04.2023 - 05.2024
- Update and learn care plan.
- Assisted in implementing individualized care plans, resulting in improved patient outcomes and satisfaction scores.
- Coordinated with nursing staff to ensure seamless patient care, leading to efficient operations and reduced response times.
- Monitored vital signs and documented changes, enabling timely interventions and contributing to overall patient safety.
- Maintained accurate patient records and care documentation, ensuring compliance with healthcare regulations and enhancing care continuity.
- Cultivated a nurturing atmosphere for patients, fostering trust and enhancing comfort during care delivery.
CAREGIVER / HCA
Catholic Charities HomeCare
Spokane, WA
04.2022 - 10.2022
- Monitored patient health changes, ensuring timely interventions.
- Managed medication schedules, improving adherence and safety.
- Facilitated client independence through daily hygiene support.
- Coordinated appointments and errands, optimizing client routines.
- Delivered compassionate care by following personalized care plans, ensuring clients' needs were met and fostering a nurturing environment.
- Monitored clients’ health changes and reported findings promptly, leading to timely interventions and improved overall well-being.
- Coordinated with healthcare professionals to optimize care strategies, enhancing service delivery and client satisfaction.
- Established trusting relationships with clients, promoting a positive atmosphere that encouraged open communication and comfort.
PATIENT TRANSPORTER AND DISPATCHER
Providence Sacred Heart Children's Hospital
Spokane, WA
08.2017 - 01.2022
- Assess patients and equipment for safe transport
- Walk a minimum of 6 miles a day while pushing patients and equipment
- Strong attention to details and patient care plan to ensure safe handling of patients tubing, allergies and things such as head resting point.
- Nursing cares such as perineal care, shower and bath help, dressing, feeding and transferring.
- Empathy and listening to patients and helping 'ease their way'
- Training new staff on both transport and dispatch.
- Coordinate on dispatch desk during weekends, this involved the following- Making spread sheets -Filling out spread sheets and organizing in appropriate binders and pdf folders. - Answering phones while scheduling patients for pickup and drop off. - Prioritization of emergent needs - Being able to work alone without management present- Strong problem solving skills- Ability to stay calm and professional under stress
PERSONAL CAREGIVER — CNA
The Osgoods
Spokane Valley
08.2015 - 01.2022
- Administered medication and monitored blood sugar levels, ensuring patient safety and health.
- Took inventory of medications and alerted pharmacy when refills were needed
- Provided compassionate hospice care, enhancing quality of life for terminally ill patients.
- Conducted wound care and hygiene tasks, maintaining patient comfort and preventing infections.
- Provided thorough, consistent and sanitary wound care for diabetic patients under the supervision of hospice nurses.
- Coordinated with healthcare teams to develop personalized care plans, strengthening communication and ensuring comprehensive support for clients.
- Assessed client needs and adjusted care strategies accordingly, resulting in noticeable improvements in client satisfaction and engagement.
- Role also included light case management for the patient such as making doctor and dentist appointments, scheduling surgeries and contacting supportive services to help aid in patients quality of life.
- Training other caregiving staff on how to properly care for patient and follow patients routines as well as briefing them on any behaviors.
Education
GED -
Spokane Community College
Spokane01.2016
Skills
- Communication Skills
- Team Collaboration
- Time Management
- Attention to Detail
- Active Listening
- Empathy
- Adaptability
- Crisis Management
- De-escalation Techniques
- Customer Service
- Data Analysis
- Problem Solving
- Conflict Resolution
- Microsoft Office
- Type 40 wpm
Timeline
Certified Nursing Assistant In Training
Sullivan Park Care Center
09.2025 - 12.2025
Patient Care Coordinator
Express Employment Professionals
06.2025 - 09.2025
PSYCHIATRIC FORENSIC CARE ASSISTANT
Supplemental Healthcare
05.2024 - 01.2025
CNA
Elite Nurses
04.2023 - 05.2024
CAREGIVER / HCA
Catholic Charities HomeCare
04.2022 - 10.2022
PATIENT TRANSPORTER AND DISPATCHER
Providence Sacred Heart Children's Hospital
08.2017 - 01.2022
PERSONAL CAREGIVER — CNA
The Osgoods
08.2015 - 01.2022
GED -
Spokane Community College
COURSES
- BUSINESS STUDY Spokane Community College Dec 2015
- MICROSOFT 13 Spokane Community College Dec 2015