Noel Moncada
Commerce City,CO
Summary
Experienced in leading and managing teams to ensure timely completion of tasks. Possesses the skills to effectively coordinate and oversee operations. Has a proven track record of handling diverse customer interactions resulting in high levels of satisfaction and repeat business. Adept at diffusing and resolving conflicts between customers and colleagues, fostering a positive and harmonious work environment. Excels in requesting necessary supplies and effectively managing resources with a strong numerical aptitude. Known for innovative approach to streamlining work processes and willingness to embrace feedback and continuous learning.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Automotive Collision Technician
Rush Enterprises
01.2024 - Current
- Delivered exceptional service to clients by explaining technical information about their vehicles in clear, understandable terms.
- Increased shop efficiency by maintaining a clean, organized work environment and managing inventory of repair tools and equipment.
- Provided excellent support to fellow technicians when troubleshooting complicated issues or seeking guidance on best practices for specific tasks.
- Managed workflow effectively by prioritizing projects based on urgency, complexity, and estimated time required for completion.
- Performed fiberglass repairs on a variety of vehicles, showcasing versatility in skillset and ability to adapt to unique challenges.
- Promoted a safe working environment by adhering to industry standards and following established safety protocols during all repair procedures.
- Reassembled and replaced parts to complete body repairs.
- Used hand tools skillfully to complete tasks accurately and efficiently, minimizing material waste and rework.
Diesel Mechanic
DTR
06.2023 - 01.2024
Unloading/Stocking Associate
Walmart
10.2020 - 05.2023
- Answered queries and concerns and assisted customers with product selections.
- Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
- Examined and inspected stock items for defects and reported damages to supervisor.
- Organized merchandise on floor, priced items with scan gun and switched price tickets according to promotional sales and sale expiration dates.
- Completed floor replenishment to guarantee customer satisfaction and size availability.
- Set up advertising displays and arranged merchandise on counters and tables to promote sales, boosting sales [100]%.
- Facilitated clear and consistent communication in the group.
- Answered customer questions and provided detailed product information.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Cart Pusher/cashier
Home Depot
04.2021 - 08.2021
- Gathered shopping carts and maintained organized cart storage at store entrance.
- Gathered stray carts throughout store and contributed to maintaining store tidiness.
- Collected carts left in parking areas and returned to retail stores.
- Assisted customers in loading groceries into cars.
- Sought opportunities to welcome, engage and serve customers.
- Maintained friendly and enthusiastic attitude with focus on delivering quality customer service.
- Efficiently rang up items and processed payments to keep customers flowing through check-out lanes.
Associate/cashier
Mile High Flea Market
01.2018 - 01.2019
- Assisted customers by answering questions and fulfilling requests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Increased sales by offering advice on purchases and promoting additional products.
- Worked flexible schedule and extra shifts to meet demand
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Greeted over 200 customers per day.
- Completed inventory counts and ordered merchandise.
- Checked identification for proof-of-age for alcohol and tobacco sales.
Education
Trade Certification - Auto Collision
Lincoln College of Technology
Denver06.2024
High School Diploma -
Adams City High School
Commerce City, CO05.2022
Skills
- Customer Satisfaction
- Willing to learn
- Proper Staffing
- Critical Thinking
- Special Assignments
- Maintaining Work Areas
- Creative Solutions
- Team work
- Performance Goals
Certification
- [Auto collision] Training - Took 2 years in high school of auto collision and got certified by sp2 on safety and proper work ethics
- [welding] Training - Took a year of welding and also got certified by sp2 on safety and proper welding techniques
- [Auto] Training - a year of auto motive in highschool and certified on sp2 on safety and working on cars from taking them apart to rebuilding them piece by piece
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Automotive Collision Technician
Rush Enterprises
01.2024 - Current
Diesel Mechanic
DTR
06.2023 - 01.2024
Cart Pusher/cashier
Home Depot
04.2021 - 08.2021
Unloading/Stocking Associate
Walmart
10.2020 - 05.2023
Associate/cashier
Mile High Flea Market
01.2018 - 01.2019
Trade Certification - Auto Collision
Lincoln College of Technology
High School Diploma -
Adams City High School
Similar Profiles
Juston MillerJuston Miller
Parts Manager at Rush EnterprisesParts Manager at Rush Enterprises
Christian MaleckChristian Maleck
PDI Technician at Rush EnterprisesPDI Technician at Rush Enterprises
Marcus MobleyMarcus Mobley
Warehouse Clerk at Rush EnterprisesWarehouse Clerk at Rush Enterprises