Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist /Night Auditor
Extended Stay Hotels
06.2021 - Current
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained a clean work environment to create a professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Completed data entry and filing to keep records updated for easy retrieval.
Completed all tasks in compliance with company policies and procedures.
Night Auditor/Front Desk Agent
Economy Hotel
04.2020 - 06.2021
Record and analyze daily financial transactions, including telephone charges, food and beverage revenue, and posting credit card charges
Responsible for processing and Completing all audit reports
Clerical Duties: Answering phone calls, Confirming Reservations, completing the check-in process and engaging in guest relations.
Managing all guest related issues and escalating them when needed to General Manager or District Manager, when needed.
Merchandiser
Gardenvision
04.2020 - 06.2020
I Help Organize and Distribute Plants From our Garden Company to Different Lowes and Home Depot Stores
Warehouse Associate
Mattress Firm
12.2019 - 02.2020
Help Distribute and organize mattresses for customer pick up
Kitter, Distribution and Picker
Boston Scientific
08.2019 - 11.2019
Help in The Production in Making Medical Kits
Help With Distribution of Medical Kits and Pick Products Needed for Kit Setup.
Team Member
Firehouse Subs
03.2019 - 08.2019
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Greeted guests pleasantly and answered menu questions.
Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
Education
High school -
North Miami Beach Senior High School
Miami, FL
03.2018
Skills
Customer Service
Front Office Management
File Management
Fast learner
Shipping
Cashier
Warehouse Associate
Merchandising
Shipping & Receiving
Organizational Skills
Sales
Order Picking
Order Picker
Hotel experience
Front desk
Customer service
Certification
Driver's License, 06/01/20, 04/01/28
Additional Information
Willing to strive and perform at my best to fulfill my tasks