Noel Ocasio
Philadelphia,PA
Summary
Dedicated Warehouse Driver performs prompt and courteous deliveries and loads and unloads orders to support warehouse functions. Safely operates vehicle to transport products over designated routes and develops long-standing relationships by catering to customer needs. Prepares, receives and provides appropriate documentation for delivery or pick up of goods to support timely service. Safety-oriented Forklift Operator knowledgeable about proper handling of heavy machinery, pallet jacks, cherry pickers and forklifts. Works well independently and as part of team. Excellent interpersonal communication skills.
Overview
8
8
years of professional experience
Work History
Warehouse Driver
Wayne Dalton
12.2022 - Current
- Prepared for loading operations by assembling necessary equipment such as pallet jacks, hand trucks, or forklifts according to specific job requirements at each warehouse location.
- Fostered strong relationships with clients through courteous and professional interactions during all stages of the delivery process from order confirmation to final product dropoff.
- Demonstrated exceptional problem-solving skills when confronted with unexpected challenges during the delivery process, promptly addressing issues to maintain client satisfaction.
- Maintained delivery vehicle in safe and operative condition by inspecting mechanical, safety and emergency equipment and completing log.
- Improved warehouse efficiency by maintaining accurate inventory records and organizing stock for easy accessibility.
- Pulled and organized customer orders by part number and quantity for delivery from warehouse.
Delivery Driver
MCC Recycling
02.2022 - 12.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Tow Truck Driver
AAA Club Alliance
07.2019 - 01.2022
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
Delivery Driver
Vintage Imports
07.2017 - 07.2019
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
Education
High School Diploma -
Olney Charter High School
Philadelphia, PA07-2015
Skills
- Warehouse safety
- Loading and unloading
- Order picking
- Shipping and receiving
- Heavy lifting
- Truck loading
- Vehicle maintenance
- Forklift operator certification
- Punctual and reliable
Timeline
Warehouse Driver
Wayne Dalton
12.2022 - Current
Delivery Driver
MCC Recycling
02.2022 - 12.2022
Tow Truck Driver
AAA Club Alliance
07.2019 - 01.2022
Delivery Driver
Vintage Imports
07.2017 - 07.2019
High School Diploma -
Olney Charter High School
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