Noel Ortiz
New Britain,CT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Assistant Manager - Operations
JNE MotorSports
05.2020 - Current
- Developed and maintain operational guidelines for staff.
- Monitored employee productivity and optimized procedures to reduce costs.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Coordinated with General Manager in different operational issues and promotional activities.
- Supervised operations team to support operational excellence and excellent customer service.
- Communicated with customers to assess satisfaction with products and services received.
- Assisted in recruiting, hiring and training of team members.
- Reported issues to higher management with great detail.
Medical-records-specialist
Professional Nurse Practioners
02.2020 - Current
- Reviewed charts and flagged incomplete or inaccurate information.
- Uploaded physician progress notes, history, and physicals into electronic medical records. (EPIC)
- Maintained patient confidence by keeping patient records information confidential. Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Supported medical staff by providing organized and accurate medical records. Maintained patient records systems by archiving, scanning and indexing important documents and files.
- Scheduled appointments for providers
- EPIC - processed duplicate records
Education
Certificate - Business
CNC Machining
10.2023
High School Diploma -
Aero Space & Engineering
Windsor, CT06.2022
Skills
- Multi-tasking
- Bilingual (Spanish)
- Fast Learner
- Data Entry
- Team Player
- Microsoft Windows/Exel
- EPIC
- Employee Supervision
- Service Delivery Management
- New Employee Hiring
- Customer Engagement
- Training and Mentoring
- Operations Management
Timeline
Assistant Manager - Operations
JNE MotorSports
05.2020 - Current
Medical-records-specialist
Professional Nurse Practioners
02.2020 - Current
Certificate - Business
CNC Machining
High School Diploma -
Aero Space & Engineering
Similar Profiles
ALYSSA ROBINOSALYSSA ROBINOS
Accounting Staff & HR Staff at JNE Custom Forwarding ServicesAccounting Staff & HR Staff at JNE Custom Forwarding Services
Michaell CuliananMichaell Culianan
Owner Operator at B&G Sweet Heat Peppers (JNE)Owner Operator at B&G Sweet Heat Peppers (JNE)
Shunichi FuruyaShunichi Furuya
Manager, Customer Racing & Int'l Biz Development at NISMO/ Nissan Motorsports & Customizing Co.,Ltd./ Nissan Motorsports International Co., Ltd.Manager, Customer Racing & Int'l Biz Development at NISMO/ Nissan Motorsports & Customizing Co.,Ltd./ Nissan Motorsports International Co., Ltd.
LENAYA PRICELENAYA PRICE
Studio Operator II, Studio Z Liaison, & Trainer at ESPNStudio Operator II, Studio Z Liaison, & Trainer at ESPN
Isamary CruzIsamary Cruz
Fulfillment Associate at AmazonFulfillment Associate at Amazon