Noel RAMOS

Certified Medical Assistant

San Luis Valley Health-Primary and Urology

08.2011 - Current

Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
Prepared treatment rooms for patient examinations.
Answered phones, scheduled appointments, greeted patients and ordered supplies.
Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
Kept facility stocked with necessary supplies, equipment and instruments.
Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
Answered patient calls promptly and directed inquiries to the appropriate department when needed.
Collected, labeled and stored laboratory specimens properly prior to testing.
Cleaned and maintained medical equipment following procedures and standards.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Administered medications under physician's supervision.
Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
Organized charts, documents and supplies to maintain team productivity.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
Contacted pharmacies to submit and refill patients' prescriptions.
Completed basic physical assessments of clinic patients to provide optimal care.
Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
Conducted insurance verification and pre-certification and pre-authorization functions.
Measured vital signs and took medical histories to prepare patients for examination.
Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
Ordered medical supplies from approved vendors based on predetermined budget parameters.
Labeled and completed lab requisitions using ICD and CPT coding.
Conducted routine laboratory tests and sample analyses to monitor diseases.
Positioned patients properly during examination or treatment for comfort and safety.
Changed dressings on wounds to prevent infection and check for healing.
Contacted medical facilities to schedule patients for admission.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Interviewed patients to verify information, record medical history and confirm purpose of visit.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Incorporated outside records into charts and EHR.
Handled general office duties to support administrative staff during peak hours.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Explained treatment procedures and physicians' instructions.
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Responded to patient callbacks and phone-in prescription refill requests.
Displayed strong telephone etiquette, effectively handling difficult calls.
Collaborated with others to discuss new opportunities.
Completed day-to-day duties accurately and efficiently.
Recognized by management for providing exceptional customer service.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Prioritized and organized tasks to efficiently accomplish service goals.
Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Summary

Overview

Work History

Certified Medical Assistant

Education

Certificate For Medical Assistant - Medical Assistant

Certificate - Medical Transcription

Skills

References

Honors

Timeline

Certified Medical Assistant

Certificate For Medical Assistant - Medical Assistant

Certificate - Medical Transcription

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