Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Noel Rodriguez

Miami,FL

Summary

To ensure a challenging position with an organization emphasizing increasing responsibility, personal growth and professional achievement.

Overview

7
7
years of professional experience

Work History

Hourly Shift Coordinator

Burger King
05.2023 - Current
  • Delegated tasks to team members and assessed compliance.
  • Monitored and improved performance of teams and individual employees.
  • Verified quality of all work performed to meet demanding targets.

Service Advisor

USA Special Tires
01.2019 - 03.2023
  • Educated customers regarding regular maintenance protocols to preserve vehicle condition.
  • Examined service history and provided initial inspection of vehicle to identify issues.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Handled customer issues with confidence, using complex problem solving to provide effective resolution.

Assistant Manager

Endicott Communications
04.2017 - 12.2018
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Education

GED -

South Miami Senior High School
Miami, FL

Skills

  • Workflow Management
  • Quality Controls
  • Complaint Resolution
  • Customer Service Management
  • Cash Handling
  • Team Motivation
  • Client Support
  • Problem-Solving
  • Strong Verbal and Written Communication

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Hourly Shift Coordinator

Burger King
05.2023 - Current

Service Advisor

USA Special Tires
01.2019 - 03.2023

Assistant Manager

Endicott Communications
04.2017 - 12.2018

GED -

South Miami Senior High School

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Noel Rodriguez