Summary
Overview
Work History
Education
Skills
Timeline
Generic

Noel Saltman

CAMBRIDGE,Massachusetts

Summary

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Overview

10
10
years of professional experience

Work History

Whole Foods

Whole Foods
11.2020 - 06.2022
  • Arranged supplies and equipment between storage and work areas.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Assisted in design and execution of promotional in-store displays.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Increased retail space by Number square feet by improving gross profits by Number%.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
  • Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.
  • Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
  • Promoted business' development by building and maintaining relationships with new clients.

Waitress

99 Restaurants
07.2018 - 02.2020
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Used cash registers and credit card machines to cash out customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Receptionist

Assisted Living Facility
02.2015 - 01.2020
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Helped office staff prepare reports and presentations for internal or client-related use.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Organized, maintained and updated information in computer databases.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.

Cashier

Supreme Liquor
02.2017 - 04.2019
  • Welcomed customers and helped determine their needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Checked personal identifications during alcohol and tobacco sales.
  • Tallied cash drawer at beginning and end of each work shift.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Upsold additional products and services to customers, increasing revenue.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Stocked, tagged and displayed merchandise as required.
  • Set up new sales displays each week with fresh merchandise.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.

Education

N/a - N/a

Ehs
Everett, MA
06.2004

Skills

  • Business Operations Understanding
  • Business Administration
  • Database Administration
  • Greet Guests

Timeline

Whole Foods

Whole Foods
11.2020 - 06.2022

Waitress

99 Restaurants
07.2018 - 02.2020

Cashier

Supreme Liquor
02.2017 - 04.2019

Receptionist

Assisted Living Facility
02.2015 - 01.2020

N/a - N/a

Ehs

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Noel Saltman