NOEL STEFANI
Murray,KY
Summary
Fleet management professional with comprehensive experience and readiness for role. Demonstrates strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Skilled in logistics coordination, maintenance scheduling, and cost control, while possessing excellent organizational and leadership abilities. Known for effective communication, problem-solving, and strategic planning.
Overview
11
11
years of professional experience
Work History
Fleet Manager & Dispatcher
Paschall Truck Lines, Inc.
07.2023 - 05.2025
- Lead and mentor up to 50 drivers to achieve safety, service, maintenance, MPG, and retention goals.
- Serve as primary point of contact for work-related issues including pay, home time, and DOT compliance.
- Develop strong relationships with drivers to foster a positive work environment and meet key objectives.
- Train and evaluate drivers to enhance performance in safety, service, and time management.
- Collaborate with customer service and maintenance teams to resolve issues and maximize productivity.
Hostess
Jasmine Thai & Sushi
11.2022 - 06.2023
- Greet customers upon arrival and address their needs promptly.
- Maintain organized seating chart and floor layout to optimize workflow and server opportunities.
- Guide customers in informed purchasing decisions through comprehensive product knowledge.
- Communicate allergy warnings and ingredient information accurately to the kitchen staff.
- Handle transactions efficiently via POS system, ensuring accurate orders and addressing customer inquiries.
Patient Care Coordinator
Rotech Healthcare, Inc.
11.2021 - 01.2023
- Transcribed patient information with precision, ensuring accurate data entry and effective communication through outbound calls.
- Resolved patient profile discrepancies by proactively contacting locations and patients for clarification and support.
- Processed patient orders efficiently via online pharmacy systems while adhering to product knowledge and insurance guidelines.
- Confirmed accuracy of supply orders by reaching out to patients for missing information and maintaining high quality standards.
- Ensured confidentiality of patient files and databases in accordance with HIPAA regulations, safeguarding sensitive information.
Production Team Member
Pella Windows and Doors
07.2019 - 10.2021
- Collaborated with team members to assemble products efficiently, consistently meeting production targets.
- Operated and maintained production machinery, ensuring optimal performance and addressing minor repairs.
- Adhered to all safety regulations, utilizing personal protective equipment (PPE) as required.
- Inspected products per guidelines, identifying and removing defects to uphold quality standards.
- Conducted routine equipment checks, reporting issues promptly to maintain operational efficiency.
Senior Guest Advisor
GameStop
02.2019 - 04.2021
- Greet incoming customers and deliver immediate assistance.
- Assess customer needs to provide tailored advice and solutions.
- Foster customer confidence through attentive listening and constructive feedback.
- Handle customer inquiries and resolve complaints efficiently.
- Implement strategic marketing initiatives to enhance store presentation and sales.
Sushi & Grill Chef
Jasmine Thai & Sushi
04.2018 - 03.2019
- Set up stations and stocked necessary prep supplies.
- Prepared food on the line by cutting, mixing, and creating sauces.
- Cooked items on the line by grilling, frying, and sautéing per quality guidelines.
- Maintained cleanliness and hygiene standards in compliance with food safety regulations.
- Collaborated with team members to ensure efficient service and high-quality dishes.
Help Desk Technician
GreenLight Consulting Services, Inc.
10.2014 - 04.2018
- Managed opening and closing of support tickets, documenting all help desk interactions.
- Researched technical inquiries utilizing available resources and documentation.
- Provided expert advice to users, redirecting issues to appropriate resources as needed.
- Escalated urgent situations, informing management of recurring problems for timely resolution.
- Coordinated with dispatch to schedule on-site visits and followed up to ensure complete issue resolution.
Education
High School Diploma -
Chaparral High School
Temecula, CA06.2008
Skills
- Leadership and Teamwork
- Customer Service
- Communication
- Fast Learner
- Time Management
Timeline
Fleet Manager & Dispatcher
Paschall Truck Lines, Inc.
07.2023 - 05.2025
Hostess
Jasmine Thai & Sushi
11.2022 - 06.2023
Patient Care Coordinator
Rotech Healthcare, Inc.
11.2021 - 01.2023
Production Team Member
Pella Windows and Doors
07.2019 - 10.2021
Senior Guest Advisor
GameStop
02.2019 - 04.2021
Sushi & Grill Chef
Jasmine Thai & Sushi
04.2018 - 03.2019
Help Desk Technician
GreenLight Consulting Services, Inc.
10.2014 - 04.2018
High School Diploma -
Chaparral High School
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