Diligent candidate organized in handling documentation, recordkeeping and data analysis. Dedicated to executing protocols to meet study objectives and requirements. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Assistant Case Manager
Guardianship Program Of Dade County
02.2023 - Current
Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
Analyzed trends and data to inform decision-making and program development.
Established and maintained relationships with key stakeholders.
Partnered with local organizations to expand access to social and community services.
Created and managed budgets, efficiently allocating resources for social and community service projects.
Medical Receptionist
Florida Center for Allergy & Asthma Care
01.2022 - 02.2023
Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Adhered to strict HIPAA guidelines to protect patient privacy.
Helped patients complete necessary medical forms and documentation.
Trained new staff on office procedures, insurance processes and medical terminology.
Maintained patient accounts by obtaining, recording and updating personal and financial information.
Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
Checked patient insurance, demographic, and health history to keep information current.
Front Desk Receptionist
Block Advisors
12.2020 - 01.2022
Handled payment processing and provided customers with receipts and proper bills and change.
Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
Coordinated meetings, scheduling conference rooms and sending calendar invitations to attendees. Reported suspicious individuals to supervisor.
Signed for packages, recorded deliveries and distributed to personnel.
Answered phone calls, provided information and connected callers to appropriate personnel.
Childcare Specialist at Charleston County First Steps Program/Dorchester County First Steps ProgramChildcare Specialist at Charleston County First Steps Program/Dorchester County First Steps Program