Summary
Overview
Work History
Education
Skills
Timeline
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Noelani Paul

Kailua,HI

Summary

Motivated Service Worker with social skills, communication abilities and customer service background. Pursues every opportunity to support team members and proactively address issues. I am a fast learner and adapter to new circumstances and challenges. I have the willingness and ability to multitask to meet the customers satisfaction and team goals.

Overview

8
8
years of professional experience

Work History

Barista

ChadLou's
06.2023 - Current
  • Responsible for opening and/or closing the coffee shop by myself.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Flight Attendant

JetBlue
05.2019 - 05.2023
  • Responsible and trained for over 200 passengers in regards of safety measures, emergency situations, and evacuation procedures in ninety seconds.
  • Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
  • Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
  • Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.

Personal Aide

State Of Hawai'i Department Of Health
08.2017 - 08.2018
  • I was a personal aide to a 21 year old male with epilepsy.
  • Assist on daily tasks he was unable to perform on his own such as walking, using the restroom, feeding himself, changing his clothes, brushing his teeth, etc.
  • Offered caring companionship and emotional support.
  • Facilitated recreational activities tailored to individual patient interests, promoting social engagement and mental stimulation.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Server/Hostess

Mid Pacific Country Club
04.2017 - 03.2018
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Occasionally, I would be a poolside server as well as the expeditor in the kitchen.
  • The country club would host events such as weddings, bridal parties, golf tournaments, chef's table, etc.

Cabinet Maker

Oahu Woodworking
01.2016 - 03.2017
  • Installed hardware such as drawer pulls, hinges, and handles.
  • Read and interpreted design plans to understand project specifications.
  • Maintained safe and organized workspace to minimize risk of injury.

Education

High School Diploma -

Sacred Hearts Academy
Honolulu, Hawai'i
05.2016

Skills

  • Positive Customer Service
  • Able to Receive Criticism Positively
  • Team Player
  • Cash Handling
  • Professional Demeanor
  • Attention to Detail
  • Adaptable and Flexible
  • Reliable and Dependable

Timeline

Barista

ChadLou's
06.2023 - Current

Flight Attendant

JetBlue
05.2019 - 05.2023

Personal Aide

State Of Hawai'i Department Of Health
08.2017 - 08.2018

Server/Hostess

Mid Pacific Country Club
04.2017 - 03.2018

Cabinet Maker

Oahu Woodworking
01.2016 - 03.2017

High School Diploma -

Sacred Hearts Academy

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Noelani Paul