Noelani Paul
Kailua,HI
Summary
Motivated Service Worker with social skills, communication abilities and customer service background. Pursues every opportunity to support team members and proactively address issues. I am a fast learner and adapter to new circumstances and challenges. I have the willingness and ability to multitask to meet the customers satisfaction and team goals.
Overview
8
8
years of professional experience
Work History
Barista
ChadLou's
Kailua, Hawai'i
06.2023 - Current
- Responsible for opening and/or closing the coffee shop by myself.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Flight Attendant
JetBlue
Los Angeles, CA; Boston, Massachusetts
05.2019 - 05.2023
- Responsible and trained for over 200 passengers in regards of safety measures, emergency situations, and evacuation procedures in ninety seconds.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
Personal Aide
State Of Hawai'i Department Of Health
Maunawili, Hawai'i
08.2017 - 08.2018
- I was a personal aide to a 21 year old male with epilepsy.
- Assist on daily tasks he was unable to perform on his own such as walking, using the restroom, feeding himself, changing his clothes, brushing his teeth, etc.
- Offered caring companionship and emotional support.
- Facilitated recreational activities tailored to individual patient interests, promoting social engagement and mental stimulation.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Server/Hostess
Mid Pacific Country Club
Kailua, Hawai'i
04.2017 - 03.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Occasionally, I would be a poolside server as well as the expeditor in the kitchen.
- The country club would host events such as weddings, bridal parties, golf tournaments, chef's table, etc.
Cabinet Maker
Oahu Woodworking
Kapolei, Hawai'i
01.2016 - 03.2017
- Installed hardware such as drawer pulls, hinges, and handles.
- Read and interpreted design plans to understand project specifications.
- Maintained safe and organized workspace to minimize risk of injury.
Education
High School Diploma -
Sacred Hearts Academy
Honolulu, Hawai'i05.2016
Skills
- Positive Customer Service
- Able to Receive Criticism Positively
- Team Player
- Cash Handling
- Professional Demeanor
- Attention to Detail
- Adaptable and Flexible
- Reliable and Dependable
Timeline
Barista
ChadLou's
06.2023 - Current
Flight Attendant
JetBlue
05.2019 - 05.2023
Personal Aide
State Of Hawai'i Department Of Health
08.2017 - 08.2018
Server/Hostess
Mid Pacific Country Club
04.2017 - 03.2018
Cabinet Maker
Oahu Woodworking
01.2016 - 03.2017
High School Diploma -
Sacred Hearts Academy