Noele Cassidy
House Springs,MO
Summary
Customer service expert with strong multitasking abilities and effective time management skills. Proven track record of enhancing customer satisfaction and loyalty through exceptional service delivery. Committed to continuous improvement and operational efficiency.
Overview
2
2
years of professional experience
Work History
CNA/CMT
Delmar Gardens Of Meramec Valley
Fenton, MO
03.2025 - 08.2025
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Answered patient call lights promptly and responded to requests appropriately.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Administered medications under supervision of a licensed nurse.
- Transported residents within the facility as needed.
- Reported changes in patient conditions to registered nurse or physician.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Documented patient care services by charting in designated areas.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Pharmacy Technician Trainee
Walmart
Cuba, Missouri
03.2024 - 10.2024
- Managed multiple tasks simultaneously while maintaining a high level of accuracy and attention to detail.
- Performed cashier duties such as accepting payments and issuing receipts.
- Verified insurance coverage for medications.
- Stocked shelves with pharmaceutical products.
- Conducted quality control checks on all medications before dispensing them.
CNA
Meramec Nursing Center
Sullivan, Missouri
10.2023 - 04.2024
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Answered patient call lights promptly and responded to requests appropriately.
- Observed and reported unusual symptoms and changes to charge nurse.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
Education
High School Diploma -
Iron County C-4
Viburnum, MO05-2018
Skills
- Customer service
- Patient documentation
- Time management
- Multitasking and organization
- Effective communication
- Quality assurance
Timeline
CNA/CMT
Delmar Gardens Of Meramec Valley
03.2025 - 08.2025
Pharmacy Technician Trainee
Walmart
03.2024 - 10.2024
CNA
Meramec Nursing Center
10.2023 - 04.2024
High School Diploma -
Iron County C-4