Noele Penry
Salt Lake City,Ut
Summary
Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.
Overview
14
14
years of professional experience
Work History
Store Manager
Speedway
04.2021 - 05.2025
- Implemented initiatives that resulted in improved customer engagement and satisfaction.
- Optimized stock management processes to minimize waste and enhance operational efficiency.
- Trained and mentored staff to elevate team performance and foster a collaborative work culture.
- Achieved record sales figures through innovative merchandising and customer service strategies.
- Reconciles daily sales transactions to balance and log day to day revenue.
- Manages daily operational tasks including selling and service expectations, operations, payroll, human resources and loss prevention
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Store Manager
Dollar Tree
08.2017 - 03.2021
- Led daily store operations ensuring alignment with corporate policies and procedures.
- Developed and implemented sales strategies that increased overall store performance.
- Fostered a collaborative team environment promoting high performance and accountability.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Lead Cashier/ Key Holder
Sodexo
09.2011 - 07.2017
- Led cash handling operations, ensuring accuracy and compliance with financial policies.
- Managed inventory control processes, optimizing stock levels and reducing waste.
- Trained and supervised staff, enhancing team performance and customer service.
- Developed and implemented sales strategies, increasing store revenue.
- Monitored customer feedback, driving improvements in service delivery.
Education
Associates of Applied Science -
Salt Lake Community College
Salt Lake City, Ut01.2006
Skills
- Staff Management
- Operational Efficiency
- Customer Satisfaction
- Team Performance
- Inventory Management
- Sales Strategies
- Shift scheduling
- Employee training
- Recruitment and hiring
- POS systems
- Staff management
- Payroll management
Timeline
Store Manager
Speedway
04.2021 - 05.2025
Store Manager
Dollar Tree
08.2017 - 03.2021
Lead Cashier/ Key Holder
Sodexo
09.2011 - 07.2017
Associates of Applied Science -
Salt Lake Community College
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