Noel Estevez
Union City
Overview
7
7
years of professional experience
Work History
Assistant manager/Data Entry/Shipping and Receiving manager
Western Logistics
09.2021 - 01.2025
- Overseeing Operations: Manage the shipping and receiving processes to ensure timely and efficient operations
- Staff Management: Supervising and training warehouse staff, including hiring, scheduling, and performance evaluations
- Inventory Management: Maintaining accurate inventory records, conducting regular audits, and ensuring the proper storage of goods
- Coordination with Suppliers and Customers: Communicating with suppliers, transport companies, and customers to organize shipments and resolve any issues
- Quality Control: Ensuring that incoming and outgoing shipments are inspected for quality and accuracy, addressing discrepancies when they arise
- Safety Compliance: Implementing safety protocols and ensuring that all operations comply with local and federal regulations
- Documentation: Maintaining accurate records of shipments, receipts, and inventory levels, often utilizing warehouse management systems (WMS)
- Process Improvement: Identifying areas for improvement in efficiency and productivity, and implementing best practices
- Budget Management: Managing departmental budgets, including shipping costs and labor expenses
- Communication: Collaborating with other departments such as sales, production, and logistics to streamline operations and resolve issues
Data Entry Clerk
Amazon.com
01.2020 - 05.2021
- Ability to work in a fast paced, highly collaborative environment
- Maintaining store information in the system
- Excellent verbal communication and writing abilities in English and Spanish
- Knowledge of strong computer functions
- Strong organizational skills and the ability to work in a high volume environment
- Able to work quickly in a high-paced repetitive environment
- Able to maintain consistently high quality results
- Ability to demonstrate strong data entry skills and accuracy in proofing of statistical data
- Managing small unit inventory in E-Comm reserve
- Ordering supplies for the department
- Strong office experience and skills
- Strong data entry experience
- Excellent written and verbal communication skills and customer service skills, including professional telephone skills
- Ability to learn new processes quickly
- Communicating with customers via e-mail and phone
- Resolving customer's problems
- Processing Orders (Transmission and Web orders)
- Running reports, spreadsheets
- Attaching pick sheets
- Typing pick-ups
- Processing/following up on Drivers paperwork
Customer Service
T-Mobile / Metro By T-Mobile
02.2019 - 12.2019
- Attention to Detail
- Active Listening Skills
- Improving Customer Experience
- Building Customer Loyalty
- Positive Attitude
- Bilingual Customer Support
- Time Management
- Interpersonal Skills
Call Center Agent
Metro PSC
02.2018 - 01.2019
- Active listener
- Outgoing personality
- Problem-solving
- Adaptability
- Computer skills
- Multitasking
- Product knowledge
- Organizational skills
Education
Associate's degree - Cybersecurity
NJIT
01.2024
Skills
- Help Desk
- Operating Systems
- Customer service
- Data entry
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Typing
- Writing Skills
- Microsoft Access
- Microsoft Windows
- Office Administration
- Detailing
- Microsoft Powerpoint
- Forklift
- Warehouse Experience
- Computer skills
- Data collection
- Order entry
- Basic maths
Willing To Relocate
- North Bergen, NJ
- Jersey City, NJ
- Secaucus, NJ
Personal Information
Authorized To Work: US
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant manager/Data Entry/Shipping and Receiving manager
Western Logistics
09.2021 - 01.2025
Data Entry Clerk
Amazon.com
01.2020 - 05.2021
Customer Service
T-Mobile / Metro By T-Mobile
02.2019 - 12.2019
Call Center Agent
Metro PSC
02.2018 - 01.2019
Associate's degree - Cybersecurity
NJIT
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